In Partnership With SelectHub
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
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Jira Ratings
Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Hierarchical Task Management
Document Management
Reporting
Resource Management
Retainer Management
Time & Expense Tracking
Quote to Project Conversion
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Jira Reviews
Enrique A. D.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Projects with Jira, Good for SW developments.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira stands out for its unparalleled adaptability, allowing users to customize workflows, fields, and permissions. Its seamless integration with various tools and plugins enhances collaboration. Jira's user-friendly interface, agile support, and robust analytics cater to diverse project needs. Scalable for both small teams and large enterprises, Jira's frequent updates and responsive support contribute to its status as a leading project management and issue tracking solution.
What is your favorite aspect of this product?
I appreciate Jira for its flexibility in adapting to various project management methodologies, extensive customization options, seamless integration with other tools, and the constant updates and improvements introduced by Atlassian. The ability to scale from small teams also for large enterprises, along with robust analytics and reporting features, is also frequently cited as a positive aspect.
What do you dislike most about this product?
The extensive feature set and customization options may be overwhelming for beginners. Additionally, while Jira is highly adaptable, configuring complex workflows may require administrative expertise. Some users also mention that the pricing structure can become costly for larger teams or organizations. Despite these considerations, opinions vary, and many users find the benefits of Jira, such as its flexibility and robust capabilities, outweigh any initial challenges.
What recommendations would you give to someone considering this product?
For those considering Jira, I recommend investing time in understanding its features and customization options. Start with basic project setups and gradually explore advanced functionalities to maximize its benefits. Utilize available tutorials and community resources for assistance. Ensure that your team is aligned with Jira's workflow philosophy, especially if transitioning from traditional to agile methodologies. Evaluate your integration needs and take advantage of Jira's extensive plugin ecosystem. Additionally, consider the scalability and long-term costs associated with your team size and requirements.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Respectful
Please tell us why you think this review should be flagged.
Deepika T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2023
Integration Capabilities Issue Tracking
Likeliness to Recommend
What differentiates Jira from other similar products?
1.Community and Ecosystem 2. Versatility Across Industries 3. Scalability 4. Powerful Reporting and Analytics 5. Wide Range of Integrations 6. Strong Agile Support 7. Customization and Flexibility
What do you dislike most about this product?
1. Complexity for Small Teams 2. Interface Changes 3. License Costs 4. Resource Intensiveness 5. Learning Curve
What recommendations would you give to someone considering this product?
Overall its a good product for project managements' as it has agile methodology.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Pascual G.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2023
A very practical solution in monitoring !!
Likeliness to Recommend
What differentiates Jira from other similar products?
The use of templates considering the type of project is quite useful, although it is not exclusive to other platforms, the way it has been implemented is quite efficient. The way notifications are configured is quite simple and allows us to have a degree of freedom over the number and type of notifications we want to receive. The way it has implemented the collaborative environment is very practical and its minimalist dashboard offers visibility and the ability to keep the user focused.
What is your favorite aspect of this product?
Among my favorite elements, I consider that the ability to use the @user in the text and automatically include a user in the comments line increases visibility and keeps those involved informed. The creation of dependencies and subactivities is very practical and allows us to group epic tasks. Its use is not restricted to a computer and keeping us connected through a mobile device is 'something that' is essential today.
What do you dislike most about this product?
I don't really have much to say about any particular disadvantage. Jira does everything that is required to keep a project in constant motion, and its collaborative environment is practical and highly usable. It may be convenient to add more functions for the financial control of projects in the future, which will allow us to determine when a project incurs losses or when we remain 'in accordance with' the budgeted costs considering the execution and the human resources involved.
What recommendations would you give to someone considering this product?
Jirsa is a highly reliable and innovative tool. They can use the free 10-user licensing to familiarize themselves with its use and ensure that it will cover their needs and then migrate to the licensed version with multiple additional functionalities, access to audit logs, administration of user roles and permissions, among other additional tools.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Fair
Please tell us why you think this review should be flagged.
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