What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceJira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
89 Likeliness to Recommend
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Task Assignment
List Tasks
Task Status
Add Attachments
Task Prioritization
Task Categorization
Notifications
Task Reporting
Add Notes
Shared Task List
Automated Workflow
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Jira Reviews
Júlio C.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Amazing product
Likeliness to Recommend
What differentiates Jira from other similar products?
Facilitates day-to-day management
What is your favorite aspect of this product?
Organization of tasks
What do you dislike most about this product?
High cost
What recommendations would you give to someone considering this product?
Totally recommend
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Dogan C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Great for Tracking Efforts.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is my bread and butter as Software developer where everyone can see my effors.
What is your favorite aspect of this product?
I like the detailed linking from Confluence to here, so I can track anything.
What do you dislike most about this product?
Sometimes, its really really slow and gives me headache that needs to be resolved somehow.
What recommendations would you give to someone considering this product?
I would recommend them to use this tool for every occasion so that their efforts are visible.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Alhashir M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Fantastic Tool
Likeliness to Recommend
What differentiates Jira from other similar products?
Helps to manage or track the progress of a project/tasks. It has a dashboard where overall status and progress can be checked.
What is your favorite aspect of this product?
Creation of tasks within projects which can be assigned to users/developers to work upon. Filter options to search tickets in jira
What do you dislike most about this product?
Dashboard design in UI interface can be improved
What recommendations would you give to someone considering this product?
Must have tool for project management
Pros
- Helps Innovate
- Trustworthy
- Efficient Service
- Inspires Innovation