What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Task Management category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
3% Neutral
95% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Task Assignment

88

List Tasks

88

Task Status

87

Task Categorization

87

Task Prioritization

87

Add Attachments

85

Task Reporting

85

Notifications

84

Add Notes

84

Due Dates

84

Drag and Drop Prioritization

84

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Ease of Implementation

83

Ease of Customization

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Ease of IT Administration

81

Usability and Intuitiveness

80

Availability and Quality of Training

80

Vendor Support

79

Jira Reviews

Marc C.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great for organizing complicated workflows.

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Jira has tremendously aided in the structure and monitoring of story and sprint progress, simplifying product management. Because everyone with access can quickly perceive the roadmap, it has made goal alignment easier and more efficient. One of the most significant advantages is the ability for the company to utilize the same tool for multiple departments. This eliminates the need to maintain several tools and saves time on the creation of new integrations.

What is your favorite aspect of this product?

Jira makes it simple to coordinate your whole workflow; I particularly like how simple it is to organize and update sprint planning. The ability to automatically move unfinished work to the new sprint is a useful tool. Our entire team can work together on our sprint responsibilities. The ability to pull tasks from our multi-role team allows leadership to monitor and track the amount of effort we put into making our clients successful. Prioritization is simplified with drag and drop. It is a great tool since it allows you to allocate tasks to different team members who may have diverse responsibilities in the company.

What do you dislike most about this product?

Because there is no Gantt chart view out of the box, determining the critical route is more challenging. Jira may be perplexing if not properly managed. Of course, this is most likely a human mistake characteristic rather than a result of your program, but it may be corrected. I believe the to-do flows should be better organized, and it would be useful to be able to organize them into folders or levels e.g. UX, Admin, Feature, etc. in the complete view, working with big groups may often be challenging and dirty.

What recommendations would you give to someone considering this product?

Creating an uniform tool that can be used by several departments improves scalability and makes it easier for employees to eventually migrate to new sections of the business because they don't need to learn a completely new set of tools. Jira is ideal for small or divided team structures, but it may get quite chaotic if you have a big number of individuals working on random tasks rather than unique stories.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

rishabh s.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Best in class functionalities available

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Out of the box functionalities and integration opportunities

What is your favorite aspect of this product?

Ease of assignments

What do you dislike most about this product?

Nothing as such

What recommendations would you give to someone considering this product?

Best in class product for multiple things

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Pralabh S.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Best tool for Project Management

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Various features such as tracking the project progress and deadlines. Provides the ability to define the project roadmaps.

What is your favorite aspect of this product?

It helps the team to work together towards a common goal.

What do you dislike most about this product?

Built-in timelines are not available to track your project.

What recommendations would you give to someone considering this product?

This tool is very much useful for defining the project roadmaps and keeping track of the workflow.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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