What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Jira won the following awards in the Task Management category

Filter By

Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

2% Negative
2% Neutral
96% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Task Assignment

88

List Tasks

88

Task Status

87

Task Categorization

87

Task Prioritization

87

Add Attachments

85

Task Reporting

85

Notifications

84

Add Notes

84

Due Dates

84

Drag and Drop Prioritization

84

Vendor Capability Ratings

Average 82

Business Value Created

85

Quality of Features

84

Breadth of Features

84

Ease of Implementation

83

Ease of Customization

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Ease of IT Administration

81

Availability and Quality of Training

80

Usability and Intuitiveness

80

Vendor Support

79

Jira Reviews

Sydney H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Excellent Total Project Management Solutions

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

Jira has served as our company's primary task management software, allowing us to keep track of both large and small projects with ease. Jira, on the other hand, has become an end-to-end project management platform for us due to its many interfaces with virtually all the tools and platforms necessary for software engineering. Our whole product development lifecycle is now tracked and managed in Jira.

What is your favorite aspect of this product?

Jira is one of the few solutions that is truly designed for anybody to use; if financial constraints are not an issue, using Jira as soon as possible is recommended so that you may properly establish a foundation for your product management. Features a wide selection of customizable dashboard templates for monitoring tasks, boards, tickets, and more.

What do you dislike most about this product?

As many new product engineering tools are being developed, Jira will need to support them as soon as feasible. Due to the lack of a dedicated automatic migration tool, moving data to Jira from another system can be a time-consuming and error-prone procedure.

What recommendations would you give to someone considering this product?

Jira's Epics and Stories are used to structure and track requirements from the very beginning of the product development process. An overview of responsibility allocation and task administration. Build and deployment using a different Atlassian product (bitbucket) in conjunction with Jira. Establishing company-wide visibility into the product engineering roadmap.

Pros

  • Unique Features
  • Efficient Service
  • Saves Time
  • Friendly Negotiation

Geoffrey M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great tool to manage resources and projects.

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

When cases need to be escalated to the technical team, our team can instantly correlate all cases in Jira with Hubspot, and because everything is centralized, we can quickly follow all cases straight from Jira. The ability to work with both internal and external parties is the most significant advantage. We collaborate with several internal teams as well as multiple vendors, and we frequently work on the same boards/projects. Having input in all areas has therefore been a major and vital advantage.

What is your favorite aspect of this product?

I utilized HubSpot to track customers, and I enjoy how Jira integrates with it. You've got everything in one place. I appreciate how you can insert code, tables, and other elements within the UI. I enjoy how we can divide the workload on our numerous tickets amongst teams and corporations. I'm on numerous boards and have my hands in multiple projects at the same time, so switching between them is simple. I enjoy how easy it is to post information while on the road. I also appreciate the Confluence connection.

What do you dislike most about this product?

The user interface may not be user-friendly at first for newcomers; in my case, I spent quite some time reading their Help Center to understand how to use the major functions. I wish the updates would come sooner; they seem a little late. Having to reset my password after a period of time is cumbersome and causes me extra delays in completing my task.

What recommendations would you give to someone considering this product?

If you want a fully functional project management software, JIRA can meet all of your requirements. This is the solution for you if you need to monitor issues, work on small to big size projects in an Agile environment and engage with internal and external users and organizations, examine the integration lists provided by Jira. It is simple to incorporate, you must be patient at first to become acquainted with the UI.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rajat M.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Best Product for Project and Test Management

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Single Platform for Project Management, Task Management and Test Management

What is your favorite aspect of this product?

Easy to use and vast bucket of operation

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

It's the best product in the list of products for the task

Pros

  • Continually Improving Product
  • Trustworthy
  • Effective Service
  • Client Friendly Policies

Most Popular Jira Comparisons