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Jiminny Logo
Jiminny

Jiminny

7.7 / 10
Category
Jiminny
7.7 / 10

What is Jiminny?

Jiminny helps commercial teams maximize their revenue through conversation intelligence. With Jiminny, you can record, transcribe and analyze conversations, giving you access to valuable customer insights and full visibility into performance. Jiminny is the only partner who turns great sales leaders into great sales coaches, enabling you to drive true change across your sales teams and build high performing revenue generating teams.

Company Details


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Awards & Recognition

Jiminny won the following awards in the Conversation Intelligence category

Jiminny Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jiminny.

89 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jiminny?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Feature Ratings

Average 78

Role-Based Access

84

Application Integration

83

Manager Annotation and Feedback

81

Call Analytics

79

Conversation Coaching

79

Call Recording

78

Artificial Intelligence Engine

78

Mobile Support

78

Dashboards and Reporting

77

Pipeline Visibility

76

Audio Transcription

73

Vendor Capability Ratings

Average 82

Availability and Quality of Training

100

Breadth of Features

100

Business Value Created

100

Ease of Customization

100

Ease of Data Integration

100

Ease of IT Administration

100

Quality of Features

100

Product Strategy and Rate of Improvement

94

Usability and Intuitiveness

94

Vendor Support

94

Ease of Implementation

93

Jiminny Reviews

Olga D.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Stellar product and customer success!

Likeliness to Recommend

10 / 10

What differentiates Jiminny from other similar products?

I didn't use similar products.

What is your favorite aspect of this product?

Customer success and customer enablement teams who inspire and help to benefit from the product to its fullest!

What do you dislike most about this product?

Nothing that I dislike most

What recommendations would you give to someone considering this product?

Go for it; even if the product doesn't have some features that more developed products have, the team's personalized approach will make up for it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tom C.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

Jiminny is a awesome tool

Likeliness to Recommend

8 / 10

What differentiates Jiminny from other similar products?

Jiminny's vast range of features beyond just simply recording call transcripts is what makes this tool stand out from the crowd.

What is your favorite aspect of this product?

I love the visibility Jiminny gives our sales rep in terms of reviewing their own performance but also for new starters. New starters have a wealth of content to be able to analyse and aid them in hitting the ground running.

What do you dislike most about this product?

Like anything Jiminny comes at a price, that would be my only issue.

What recommendations would you give to someone considering this product?

Make sure you get the most out of Jiminny and dont settle by just utilising its recording functionality

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy
  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2022

Extensive Platform for Quality Conversations Analy

Likeliness to Recommend

9 / 10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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