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What is Image Relay?
Image Relay allows brands to curate, control, and communicate all of their most valuable brand assets from one integrated, secure, easy-to-use spot in the cloud. with its intuitive digital asset management solution.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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92 Likeliness to Recommend
97 Plan to Renew
1
Since last award
77 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Image Relay?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Digital Asset Sharing
Digital Asset Findability
Cloud Offering
Intelligent Indexing
In System Content Views
Automation of Metadata Creation
Manage / Administration of Metadata
Collaboration
Content Capture
Workflow and Approval Management
Permissions and Access Right Management
Vendor Capability Ratings
Vendor Support
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Ease of Implementation
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
Breadth of Features
Image Relay Reviews
Kelly K.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2021
Great product, very expensive.
Likeliness to Recommend
What differentiates Image Relay from other similar products?
Super user friendly, good ease of collaboration.
What is your favorite aspect of this product?
Reliable, user-friendly.
What do you dislike most about this product?
The pricetag.
What recommendations would you give to someone considering this product?
Look into the cost of a custom build first.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Danielle B.
- Role: Operations
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2021
Great Software with room for improvement
Likeliness to Recommend
What differentiates Image Relay from other similar products?
Image Relay has some great quality features on how to organize your digital assets - from "Templates" to "Tags" and customizable meta data. With the right implementation and a push to learn image relay and how it can be best utilized, it makes a great, reliable digital asset library that can be used for easy collaboration.
What is your favorite aspect of this product?
I love the ability to customize it - it also offers a huge benefit of storing your digital assets for easy sharing, collaborating and viewing from anywhere you need.
What do you dislike most about this product?
This product is not the most intuitive. The continued training is not there for users who were not involved in implementation (I cannot speak to there being enough training support upon implementation). It is a bit clunky to figure out and there isn't a lot of supporting documents to help you. It's really trial and error and requires creating good ground work for your organization and assets from the very start.
What recommendations would you give to someone considering this product?
I would recommend that you advocate for Image Relay to support you through implementation to ensure your success. Image relay is a great asset but training and understanding of how to best organize things before they get too far are an ABSOLUTE MUST. Get some flow charts for how folders will be organized and consider the permissions so as not to expose sensitive info within folders to collaborators they are not meant for. Be sure your employees know how permissions work and set the ground work for templates/metadata/permissions group from the start.
Pros
- Reliable
- Respectful
- Security Protects
- Acts with Integrity
Cons
- Slower Product Innovation
- Less Effective Service
- Less Caring
Oliana G.
- Role: Consultant
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Mar 2021
Simple no-hassle image sharing
Likeliness to Recommend
What differentiates Image Relay from other similar products?
Very simple and user-friendly interface. No nonsense features.
What is your favorite aspect of this product?
Being able to share one link for several photos.
What do you dislike most about this product?
I had trouble viewing files when I didn't have administrative rights on a shared computer.
What recommendations would you give to someone considering this product?
Before using Image Relay, plan out what you're going to use it for because it takes some time to organize files how you want them.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
