IDrive 360 Logo
IDrive 360 Logo
IDrive Inc.

IDrive 360

7.3 /10
Category
IDrive 360
7.3 /10

What is IDrive 360?

Enterprise class secure data protection for all of your business computers, servers, Exchange, SQL, NAS and mobile devices.

Company Details


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IDrive 360 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IDrive 360.

90 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IDrive 360?

0% Negative
13% Neutral
87% Positive

Pros

  • Efficient Service
  • Respectful
  • Effective Service
  • Caring

Feature Ratings

Average 82

Virtual Machine Backup

86

Deduplication Implementation

85

Backup Automation

84

Backup Monitoring and Reporting

84

Replication for High Availability

84

Physical Backup for Multiple Platforms

83

Replication for Long Term Storage and Disaster Recovery

82

Integration With Storage Arrays

81

File Explorer Granular Restore

79

Application Awareness

79

Backup of Cloud Based Data

79

Vendor Capability Ratings

Average 80

Ease of Data Integration

87

Ease of Implementation

86

Ease of IT Administration

84

Vendor Support

82

Business Value Created

82

Usability and Intuitiveness

82

Availability and Quality of Training

79

Quality of Features

79

Breadth of Features

79

Product Strategy and Rate of Improvement

75

Ease of Customization

73

IDrive 360 Reviews

Diana R.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Great for recovery.

Likeliness to Recommend

8 /10

What differentiates IDrive 360 from other similar products?

I literally like this tool as a backup solution and now we can save the data of our company without any stress of losing it. It is a credible backup solution and the thing that is amazing is that it is quite swift as compared to other such backup solutions. we used Nova and we were simply unsatisfied with its productivity and overall speed of it.

What is your favorite aspect of this product?

IDrive Backup is inspiring and ideal for us as we needed a tool with great speed for making backups and with its encryption feature we feel protected and secure. Automated backups are time and effort-saving. The restoration is also easy plus its customer service is always there to support its users. backup compression is good and loves its scheduling feature as well.

What do you dislike most about this product?

I am quite uncertain about what to mention here since I am not facing any major problem as it is fulfilling its major function for which we bought this at our company. Although the unsatisfactory part is its charges which are quite outrageous but other than that it's going well with us.

What recommendations would you give to someone considering this product?

Data backup is very essential and I don’t think I have to write its importance here since all business owners already know it so all I can say is that if someone is looking for a fast, quick, and automated backup solution that will work with responsibility then IDrive Backup is on top of that list for me.

Pros

  • Performance Enhancing
  • Effective Service
  • Altruistic
  • Acts with Integrity

Thomas T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

A very good, reliable and easy-to-use cloud backup

Likeliness to Recommend

9 /10

What differentiates IDrive 360 from other similar products?

IDrive Online Cloud Backup includes support for external drives, unlike some of their competitors. IDrive also maintains up to 30 previous versions of all the files in your account, which has saved me from catastrophe on multiple occasions.

What is your favorite aspect of this product?

Most cloud backup services provide a user-friendly client app that's fairly easy to configure and get the backups rolling. What sets IDrive apart from the competitors is the simplicity of restoring data, which works as you would expect it to - instead of forcing you to restore Zip files to alternate folders and other craziness that I've seen in competing services.

What do you dislike most about this product?

There really isn't anything to dislike about IDrive. It's an excellent service and their support has been great - although I've only had to contact them twice regarding account questions, never for technical support. When the software "just works", there's no need to contact them.

What recommendations would you give to someone considering this product?

Just try it. IDrive usually offers very affordable first-year promotions, so there's nothing to lose. Of course, the cost will return to a more competitive amount after the first year, but it remains a good value.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Henrik B.

  • Role: Consultant
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Great product at an unbeatable price

Likeliness to Recommend

9 /10

What differentiates IDrive 360 from other similar products?

Straightforward signup; easy to migrate from existing cloud providers; the price is very fair, and if you sign up with their promotion where you migrate from another paid provider, the price is simply unbeatable

What is your favorite aspect of this product?

The pricing is great: the $/GB ratio is unmatched, and very easy to use.

What do you dislike most about this product?

No real downsides so far; maybe the verification process for verifying the other your cloud provider's account could be a simple form instead of a support mail

What recommendations would you give to someone considering this product?

Go for it: there are ongoing promotions all the time, so you won't lose much if you dont like it

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Respectful