Ideawake Customer Reviews 2024

Ideawake

8.0 /10

What is Ideawake?

Ideawake is an innovation management platform that captures and organizes the collective intelligence of employees and customers. Users are given the chance to collaborate on challenges and questions inside the organization, and throw their support behind the ideas they see as the most profitable or attractive based on their knowledge and experience.

Company Details

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Ideawake Ratings

Real user data aggregated to summarize the product performance and customer experience.

92 Likeliness to Recommend

100 Plan to Renew

95 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Ideawake?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 91

Idea Segmentation

100

Idea Capture

100

Customizable Branding

Multiple Language Support

Mobile

Advanced Search and Filtering

Data Export and Import

Application Integration

Idea Funnel

Dashboards, Analytics and Reporting

Social Collaboration

Vendor Capability Ratings

Average 91

Ease of Customization

Breadth of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Ease of IT Administration

Quality of Features

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ideawake Reviews

Osneidy Marielis P.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2022

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Roger G.

Role: Operations
Industry: Government
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Functional solution to foster innovative ideas

Likeliness to Recommend

10 /10

What differentiates Ideawake from other similar products?

The Ideawake team was incredibly helpful in terms of both strategy and support and they really took the time to understand what makes our industry tick and catered their solution to our needs. It is extremely efficient and fun way to engage teams in the innovation process.

What is your favorite aspect of this product?

Full control over the steps ideas go through to be further refined, evaluated, and prioritized.

What do you dislike most about this product?

It does not classify ideas or projects according to their viability.

What recommendations would you give to someone considering this product?

Enables collaboration with participants on posted ideas in real time to iterate and improve them quickly.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

partmo c.

Role: Finance
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Proficient Idea Generation

Likeliness to Recommend

9 /10

What differentiates Ideawake from other similar products?

Ideawake has the appropriate analytical procedures, where it learns the business needs and validates the ideas that every person share. Further, Ideawake increases the growth in the level or amount of revenue, which is a straightforward way of business involvement.

What is your favorite aspect of this product?

Ideawake is determined in increasing the flow of ideas in the business, where it captures the various market changes and preferences, for suitable navigation.

What do you dislike most about this product?

Ideawake has outlined the importance of new ideas, and the chances of making the wrong decisions with the inclusion of the tool. The benefits are outlined to increase the working organization in the business.

What recommendations would you give to someone considering this product?

Ideawake is more organized, it spurs innovation, and there is more mechanisms that allows authoritative decision making.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ideawake

What is Ideawake?

Company Details

Need Assistance?

Ideawake Ratings

92 Likeliness to Recommend

100 Plan to Renew

95 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love Ideawake?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Idea Segmentation The ability to create and analyze discrete segments of ideas based on user-defined criteria or variables.

Idea Capture Ability to collect details such as names, description, attachments, videos etc. from users to give context on ideas.

Customizable Branding Tool allows user to apply its own branding to documents, web pages etc.

Multiple Language Support Support of multiple languages, including double-byte languages.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Advanced Search and Filtering Quickly find information based on filtering multiple attributes such as by date, group or segment and save filters for future use.

Data Export and Import Allows for multiple export and import options such as CSV, XLSX, XML, Jason, or PDF.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Idea Funnel Ability to visually see ideas based on pre-defined phases or stages.

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Social Collaboration Connects users via social media features such as instant messaging, chats or comments and allow users to tag people, or use the like function to vote.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ideawake Reviews

Osneidy Marielis P.

Likeliness to Recommend

Pros

Roger G.

Functional solution to foster innovative ideas

Likeliness to Recommend

Pros

partmo c.

Proficient Idea Generation

Likeliness to Recommend

Pros

Feature Ratings

Idea Segmentation

Idea Capture

Customizable Branding

Multiple Language Support

Mobile

Advanced Search and Filtering

Data Export and Import

Application Integration

Idea Funnel

Dashboards, Analytics and Reporting

Social Collaboration

Vendor Capability Ratings

Ease of Customization

Breadth of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Ease of IT Administration

Quality of Features

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement