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iCIMS

iCIMS Talent Cloud

Composite Score

6.8 /10

CX Score

6.5 /10

23 Reviews Write a Review

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What is iCIMS Talent Cloud?

iCIMS is the talent cloud company that empowers organizations to attract, engage, hire, and advance the right talent that builds a diverse, winning workforce. iCIMS accelerates transformation for a community of approximately 4,000 customers, including 40 percent of the Fortune 100. The iCIMS Talent Cloud delivers enterprise hiring solutions across every stage of the talent journey.

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Awards & Recognition

iCIMS Talent Cloud won the following awards in the Applicant Tracking Systems - Enterprise category

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0 Top Rated Capabilities

3 Top Rated Features

2025

2 Top Rated Capabilities

2 Top Rated Features

2024

1 Top Rated Capabilities

2 Top Rated Features

2023

iCIMS Talent Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on iCIMS Talent Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

1
Since last award

93 Plan to Renew

1
Since last award

72 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+65 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love iCIMS Talent Cloud?

10% Negative

4% Neutral

86% Positive

Pros

Security Protects
Performance Enhancing
Enables Productivity
Reliable

Feature Ratings

Average 81

Candidate Experience Surveys

User Permissions

Candidate Experience Portal

Customized Job Postings

Compliance

Analytics and Reporting

Onboarding and Training

Employee Referrals

Integration APIs

AI Capabilities

Mobile Optimization

Vendor Capability Ratings

Average 76

Breadth of Features

Ease of Implementation

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Quality of Features

Usability and Intuitiveness

Vendor Support

Business Value Created

Product Strategy and Rate of Improvement

Also Featured in...

Candidate Relationship Management

Score 7.8

View iCIMS Talent Cloud in this category (opens in a new tab)

Talent Acquisition Suites

Score 6.7

View iCIMS Talent Cloud in this category (opens in a new tab)

iCIMS Talent Cloud Reviews

William B.

Role: Human Resources
Industry: Government
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Very easy to use. Tech Support is best in classs

Likeliness to Recommend

10 /10

What differentiates iCIMS Talent Cloud from other similar products?

Very easy to use and customize. The Tech Support is the best that I have ever experienced

What is your favorite aspect of this product?

Tech Support

What do you dislike most about this product?

It is is a little pricey

What recommendations would you give to someone considering this product?

Implement all of the available components. Make sure you include HR and Payroll to pland and execute implementation.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Drew R.

Role: Human Resources
Industry: Insurance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Great Product with a bit of a learning curve!

Likeliness to Recommend

9 /10

What differentiates iCIMS Talent Cloud from other similar products?

The ability to customize our job boards, add job boards, edit each job description and the ability to train managers to use it quickly.

What is your favorite aspect of this product?

The ease of use for HR personnel to find exactly what we are looking for quickly

What do you dislike most about this product?

The reporting aspect can be a bit much for new users to learn but once you get the hang of it it can pull the info needed.

What recommendations would you give to someone considering this product?

Go for it, I don't think you would be disappointed in using iCIMS

Pros

Trustworthy
Effective Service
Client Friendly Policies
Fair

Drew L.

Role: Human Resources
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

Great customization, First level support not great

Likeliness to Recommend

9 /10

What differentiates iCIMS Talent Cloud from other similar products?

The ability to customize the platform to have it do whatever it is that you want.

What is your favorite aspect of this product?

As we grow as a business and processes change, our TA strategy and communications can remain consistent but also change quickly

What do you dislike most about this product?

The first level support ticket creation system is not great. iCIMS moved to an offshore model roughly 18 months ago, where you can no longer call in and fix your problem on the phone with support. A ticket is created and some issues can take awhile to be corrected within the platform.

What recommendations would you give to someone considering this product?

If you are willing ti spend the time during implementation to set up the system to your process it is a great tool. However, due to the customization factor of iCIMS, it can be daunting if you do not spend the time to think through your recruiting process.

Pros

Reliable
Performance Enhancing
Enables Productivity
Security Protects

Cons

Less Effective Service
Less Caring
Wastes Time

iCIMS Talent Cloud

What is iCIMS Talent Cloud?

Company Details

Book a Free Demo Today!

Awards & Recognition

iCIMS Talent Cloud Ratings

79 Likeliness to Recommend

1 Since last award

93 Plan to Renew

1 Since last award

72 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+65 Net Emotional Footprint

How much do users love iCIMS Talent Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Candidate Experience Surveys Sends out surveys to candidates in order to capture data on the process.

User Permissions Ability to set configuration and access permissions by user requirements.

Candidate Experience Portal An online platform that lets applicants engage with hiring through status updates, info access, and communication tools—clear, personal, and user-friendly.

Customized Job Postings Able to post jobs with descriptions that fit the organization’s needs.

Compliance Compliance with privacy legislation, including General Data Protection Regulation (GDPR), and the ability to enact requests for purging of personal information.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Onboarding and Training The solution provides capabilities to train, coach, or onboard new sales hires.

Employee Referrals Employees can refer candidates through the system.

Integration APIs Ability of the software to interface with legacy and other third party applications.

AI Capabilities Artificial intelligence to enhance knowledge management such as automatically tagging content, recognizing duplicate content, and suggesting relevant content.

Mobile Optimization Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Candidate Relationship Management

Talent Acquisition Suites

iCIMS Talent Cloud Reviews

William B.

Very easy to use. Tech Support is best in classs

Likeliness to Recommend

Pros

Drew R.

Great Product with a bit of a learning curve!

Likeliness to Recommend

Pros

Drew L.

Great customization, First level support not great

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Candidate Experience Surveys

User Permissions

Candidate Experience Portal

Customized Job Postings

Compliance

Analytics and Reporting

Onboarding and Training

Employee Referrals

Integration APIs

AI Capabilities

Mobile Optimization

Vendor Capability Ratings

Breadth of Features

Ease of Implementation

Ease of Customization

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Quality of Features

Usability and Intuitiveness

Vendor Support

Business Value Created

Product Strategy and Rate of Improvement