IBM

IBM Product Master

6.5 /10

What is IBM Product Master?

IBM Product Master (formerly IBM InfoSphere Master Data Management Collaborative Edition) provides product information management (PIM) and collaborative master data management (MDM) capabilities. It creates an accurate and up-to-date repository of product and service information that can be used throughout organizations for strategic business initiatives. Product Master aggregates information from any upstream system, enforces business processes to ensure data accuracy and consistency, and synchronizes trusted information with downstream systems.

Company Details

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IBM Product Master Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IBM Product Master.

81 Likeliness to Recommend

2
Since last award

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

4
Since last award

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Emotional Footprint Overview

+65 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IBM Product Master?

0% Negative

27% Neutral

73% Positive

Pros

Trustworthy
Respectful
Reliable
Performance Enhancing

Cons

Less Effective Service
Vendor Friendly Policies
Under Delivered

Feature Ratings

Average 73

Master Record Management

Data Syndication

Integration

Workflow and Approval Management

Digital Asset Management

Product Categorization & Relationships

Role-Based Access Management

Product Data Analytics

Advanced Search and Filtering

Data Export

Omni-Channel Information Delivery

Vendor Capability Ratings

Average 70

Quality of Features

Business Value Created

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Ease of Implementation

Vendor Support

Ease of Customization

IBM Product Master Reviews

Julia P.

Role: Operations
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

Complicated set up, but worth the effort

Likeliness to Recommend

9 /10

What differentiates IBM Product Master from other similar products?

IBM Product Master offers a very simple interface but offers the widest amount of choice when it comes to features

What is your favorite aspect of this product?

IBM offer fast and efficient customer support, it has a really intuitive easy of use once set up - the cost is also very reasonable in relation to the caliber of services offered

What do you dislike most about this product?

The set up, to get this software running and streamlined it requires a lot of hours

What recommendations would you give to someone considering this product?

We have not been able to find a better fit for our business, it's complicated to set up, but again, easy to use and there is nothing similar to it - highly recommend for anyone looking to scale their operations

Pros

Helps Innovate
Continually Improving Product
Unique Features
Reliable

Cons

Less Effective Service

Santiago P.

Role: Information Technology
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Very intuitive UI

Likeliness to Recommend

8 /10

What differentiates IBM Product Master from other similar products?

Ease of use

What is your favorite aspect of this product?

User interface

What do you dislike most about this product?

didn't really dislike anything about the product

What recommendations would you give to someone considering this product?

Very cost effective solution!

Pros

Performance Enhancing
Efficient Service
Caring
Saves Time

Paul K.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

Features and Advanced technologies pack a punch!

Likeliness to Recommend

10 /10

What differentiates IBM Product Master from other similar products?

The people behind the product.

What is your favorite aspect of this product?

Ease of usability.

What do you dislike most about this product?

My employees are more productive.

What recommendations would you give to someone considering this product?

It will increase your work productivity! Buying this product is a no brainer!

Pros

Enables Productivity
Efficient Service
Effective Service
Inspires Innovation

IBM Product Master

What is IBM Product Master?

Company Details

Need Assistance?

IBM Product Master Ratings

81 Likeliness to Recommend

2 Since last award

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

+65 Net Emotional Footprint

How much do users love IBM Product Master?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Master Record Management Ability to onboard a new product, define its attributes, update them and manage product record lifecycle.

Data Syndication Ability to import data from various internal and external sources and syndicate it to industry-standard data pools and exchanges (e.g.: GDSN, 1WorldSync, GXS).

Integration Integration with augmentation solutions like DRM, Active Directory or LDAP, SIEM, and NAC.

Workflow and Approval Management Ability to model, build, and execute automatic workflows for the purpose of managing content-centric processes.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Product Categorization & Relationships Allows users to manage data and products based on specific traits or segments.

Role-Based Access Management Ability to assign permissions around editing, commenting, downloading based on user roles / Active Directory groups.

Product Data Analytics Built-in functionality to analyze and aggregate product data including page views, purchases, basket information etc.

Advanced Search and Filtering Quickly find information based on filtering multiple attributes and conditions and save filters for future use.

Data Export Allows for multiple export options into CSV, XLSX, XML, Jason, or PDF.

Omni-Channel Information Delivery Ability to deliver product information in a differentiated manner i.e. specific for a channel requirements.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

IBM Product Master Reviews

Julia P.

Complicated set up, but worth the effort

Likeliness to Recommend

Pros

Cons

Santiago P.

Very intuitive UI

Likeliness to Recommend

Pros

Paul K.

Features and Advanced technologies pack a punch!

Likeliness to Recommend

Pros

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Feature Ratings

Master Record Management

Data Syndication

Integration

Workflow and Approval Management

Digital Asset Management

Product Categorization & Relationships

Role-Based Access Management

Product Data Analytics

Advanced Search and Filtering

Data Export

Omni-Channel Information Delivery

Vendor Capability Ratings

Quality of Features

Business Value Created

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Ease of Implementation

Vendor Support

Ease of Customization