What is HubSpot Marketing Hub?
Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Marketing Hub?
Pros
- Effective Service
- Respectful
- Helps Innovate
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Advanced Campaign Management
Marketing Asset Management
Marketing Workflow Management
Marketing Analytics
Marketing Operations Management
Social Media Marketing Management
Multi Channel Integration
Advanced Data Segmentation
Community Marketing Management
Mobile Marketing Management
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Marketing Automation - B2C
Score 9.0
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Marketing Automation - B2B
Score 9.0
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Website Analytics
Score 8.9
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Social Media Monitoring & Listening
Score 8.9
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Email Marketing
Score 8.9
View HubSpot Marketing Hub in this category (opens in a new tab)
A/B Testing
Score 8.8
View HubSpot Marketing Hub in this category (opens in a new tab)
HubSpot Marketing Hub Reviews
Sanjit M.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jul 2021
Best overall marketing platform on the market.
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
The best value marketing platform.
What is your favorite aspect of this product?
Email marketing and landing page creation.
What do you dislike most about this product?
No phone support on the Starter plan, but there is email support, they are fast to reply.
What recommendations would you give to someone considering this product?
Think about where your business needs help, what pieces do you need...check to see if the platform matches your needs.
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
SHAUN J F.
- Role: Vendor Management
- Industry: Education
- Involvement: Vendor Management and Renewal
Submitted Jul 2021
THe best CRM in the world.
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
I have used Hubspot marketing now for 2 years. They are the best crm software out on the market.
What is your favorite aspect of this product?
The desktop platform for mac 14.
What do you dislike most about this product?
THere is nothing that I dislike of this software.
What recommendations would you give to someone considering this product?
Just try it out see if you like it. They have a 30 or 60 trial period.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sheila K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
Easy to use and integrate!
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
User friendly and sales reps enjoy the visuals
What is your favorite aspect of this product?
Being able to track interactions
What do you dislike most about this product?
The integration between Salesforce isn't that great.
What recommendations would you give to someone considering this product?
Pay extra to have a Hubspot consultant assist with deployment
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Cons
- Slower Product Innovation
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
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