What is Heymarket?
Centralize text and Facebook messaging with Heymarket shared inboxes. Designed so anyone on your team can be productive in minutes. Powerful enough for administrators and managers. Business text messaging for customer support, sales, and operations. Customers never have to install an app, your team gets business grade features.
Company Details
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Get AssistanceHeymarket Ratings
Real user data aggregated to summarize the product performance and customer experience.
84 Likeliness to Recommend
100 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Heymarket?
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
Cons
- Less Caring
- Vendor's Interest First
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Scheduled Messaging
Text Messaging
Application Integration
Mobile Marketing Management
Marketing Analytics
Social Media Marketing Management
Surveys Feedback
Opt-in
Communication Archive
Mobile Payments
Loyalty Promotions Management
Vendor Capability Ratings
Ease of Implementation
Product Strategy and Rate of Improvement
Vendor Support
Breadth of Features
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Ease of Data Integration
Ease of Customization
Ease of IT Administration
Heymarket Reviews
Helen D.
- Role: Human Resources
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2022
Excellent for business messaging
Likeliness to Recommend
What differentiates Heymarket from other similar products?
We use HeyMarket to stay in touch with huge remote personnel beyond the office, whereby SMS messaging is by far the most productive mode of conversation.
What is your favorite aspect of this product?
HeyMarket enables it simple to communicate with a huge staff and cooperate with several people at the same time using SMS text. It offers several tools for easily automating SMS campaigns, running reports, and importing/exporting massive contact lists.
What do you dislike most about this product?
Billing appears to be somewhat off, and it'd be wonderful to combine all user profiles into a unified monthly charge. I am certain that we'll be likely to accomplish this because HeyMarket offers fantastic customer support, that is our only criticism at the moment.
What recommendations would you give to someone considering this product?
I would suggest HeyMarket to everyone wishing to reach out to huge numbers of people via SMS text message.
Pros
- Reliable
- Performance Enhancing
- Caring
- Saves Time
- Role: C-Level
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Aug 2021
Very pricey
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity