What is HeadSpin?
Empowering development, QA, Operations, and product teams to assure optimal mobile, web, audio, and video experiences throughout the app lifecycle
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceHeadSpin Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on HeadSpin.
91 Likeliness to Recommend
100 Plan to Renew
82 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HeadSpin?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Automated Testing
ALM Integration
Cloud Device Farm (Physical and Simulator)
Performance Testing
Artifact Management
Mobile Test Environment and Lab Management
Functional Testing
Process Simulation
Test Run Workflow Manager
Virtual Mobile Devices
Device and OS Versions Coverage
Vendor Capability Ratings
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Ease of Customization
Vendor Support
Business Value Created
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Implementation
HeadSpin Reviews
Hassam A.
- Role: Vendor Management
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
Great for performance testing, Innovation amazes
Likeliness to Recommend
What differentiates HeadSpin from other similar products?
Headspin cloud support and Performance testing is better than browserstack. Headspin Network recording feature makes it unique in the market due to this feature we were able record problematic network parameters that enhanced our application performance. Viewing recorded tests and snapshots made it easier to view errors and make strategic decisions.
What is your favorite aspect of this product?
I loved Network recording feature which gave the ability to see parts of application where unnecessary data was being consumed. We pushed parallel testing to limits and added 100 devices to run them parallelly and to my surprise it out performed due efficient load balancing of Pboxes.
What do you dislike most about this product?
Reporting Dashboard is my most disliked part as they are using third party Grafana and it did not please clients with high expectations so we have to create our own reporting dashboard from scratch and integrated it with Headspin. On premises management of devices requires a lot of patience and support from the Headspin team. The support is good but still devices coverage was not good 20% of our devices remained offline and troubleshooting just continued throughout the project.
What recommendations would you give to someone considering this product?
This is a very good product if you are looking to improve the performance of your application and doing scalability testing. Besides integration of AI and ML pipelines is innovative and data management is getting better everyday. Cloud farming is good as we get real devices and network recording makes issues easier to reproduce due to advent of video and screen recording. Overall this is a good platform but a little bit expensive if your needs are small.
Pros
- Inspires Innovation
- Respectful
- Friendly Negotiation
- Continually Improving Product
Cons
- Charges for Enhancements
Jonathan B.
- Role: Information Technology
- Industry: Gaming and Hospitality
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
HeadSpin really saves us time to monitor our games
Likeliness to Recommend
What differentiates HeadSpin from other similar products?
HeadSpin will give you detailed performance metrices how your system behaves. You can also add your own device on their cloud using their "Bring Your Own Device" feature.
What is your favorite aspect of this product?
The performance testing. Wherein you can easily record your entire session (maximum of 2 hrs) and you can get the entire performance metrics for it. You can easily read the graphs for e.g. Memory, CPU %, Battery Consumption, etc.
What do you dislike most about this product?
Maybe the availability of the devices since it will be charged per device.
What recommendations would you give to someone considering this product?
HeadSpin gives us the ability to test our games' performance and able to profile it on the devices that real people use everyday. This is extremely helpful for testing the mobile experience, it also helps us identify issues and bugs to our games that consuming high CPU %, Memory %, Battery % consumption, etc. It really saves us time to monitor our games performance on the devices to make sure we can give the best gaming experience to our customers.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Abhishek M.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jun 2022
“Best mobile KPI capture
Likeliness to Recommend
What differentiates HeadSpin from other similar products?
The interface is easy to understand. The recording of the test run is easy to understand and gives detail information on which step of the test script were executed. The performance captures are extensive and best in category. It captures a list of 130 features and the benchmark capabilities are unparalleled HeadSpin allows to create test using SMS. The delay in swiping and scrolling is minimal compared to Amazon Device Farm and Samsung developer lab. This allows me to optimize my usage during a session.
What is your favorite aspect of this product?
The Grafana dashboard and benhmarking
What do you dislike most about this product?
Pricing is on the higher side, device can get slow at times in an on premise set up
What recommendations would you give to someone considering this product?
Only API-based locking is available, looking forward to UI-based reservation feature.
Pros
- Performance Enhancing
- Unique Features
- Effective Service
- Helps Innovate
Cons
- Slower Product Innovation
- Less Friendly Negotiation