HeadSpin Customer Reviews 2024

HeadSpin

8.1 /10

15 Reviews Write a Review

Claim Software

What is HeadSpin?

Empowering development, QA, Operations, and product teams to assure optimal mobile, web, audio, and video experiences throughout the app lifecycle

Company Details

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Awards & Recognition

HeadSpin won the following awards in the Mobile Application Testing category

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2023 Data Quadrant Gold Medalist

Latest Award, 2023

5 Top Rated Capabilities

10 Top Rated Features

Latest Award, 2023

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

4 Top Rated Capabilities

8 Top Rated Features

2022

HeadSpin Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HeadSpin.

91 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HeadSpin?

0% Negative

0% Neutral

100% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Feature Ratings

Average 86

Automated Testing

ALM Integration

Cloud Device Farm (Physical and Simulator)

Performance Testing

Artifact Management

Mobile Test Environment and Lab Management

Functional Testing

Process Simulation

Test Run Workflow Manager

Virtual Mobile Devices

Device and OS Versions Coverage

Vendor Capability Ratings

Average 83

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Vendor Support

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Implementation

HeadSpin Reviews

Syed Muhammad Z.

Role: Operations
Industry: Telecommunications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

Easy to use, but a bit pricey

Likeliness to Recommend

8 /10

What differentiates HeadSpin from other similar products?

Headspin team itself along with the product offering is very unique. The tool is very easy to use and can be integrated without a hassle. Moreover the tool is a perfect fit in areas where automated OTT application testing is a requirement and provides effective and critical KPI's

What is your favorite aspect of this product?

The remote control of the devices and the easy integration of third party application/ software with the tool for automation and report generation

What do you dislike most about this product?

Headspin is a productive product but of course there are a few things that every tool lacks. In my point of view Headspin can improve their tool and mold it according to the different market needs rather than making it generic. For example there is a huge demand of application testing in the Finance sector like Revenue Assurance and Fraud Management,

What recommendations would you give to someone considering this product?

I would definitely reccomend the product but I would suggest clients to make sure the specific needs are met. In case there are some points or requirements missing Headspin is very cooperative in this matter to consider those requests and provide the requested modifications

Pros

Transparent
Helps Innovate
Continually Improving Product
Reliable

Mustafa J.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

One click AI based testing on various platforms

Likeliness to Recommend

10 /10

What differentiates HeadSpin from other similar products?

Vast coverage of platforms and on demand it is unique

What is your favorite aspect of this product?

On click testing on various platforms and devices

What do you dislike most about this product?

None found till now

What recommendations would you give to someone considering this product?

If anyone wants AI based one click testing on various platforms and devices then this platform is for them

Pros

Enables Productivity
Inspires Innovation
Caring
Continually Improving Product

Cons

Leverages Incumbent Status

Binay A.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

HeadSpin must to try for QA folks

Likeliness to Recommend

9 /10

What differentiates HeadSpin from other similar products?

It’s Extensive end-to-end automation of QA process. Comparative analysis of app performance against peers make HeadSpin stand out of league to there competitor in market

What is your favorite aspect of this product?

It make Automated & manual testing made easy through data science insights.

What do you dislike most about this product?

Can be more flexible with third party tools and better documentation

What recommendations would you give to someone considering this product?

Someone looking to try this product should definitely give a try as this is one of the awesome product I have came across who solves tons of QA problems with ease

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

HeadSpin

What is HeadSpin?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

HeadSpin Ratings

91 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love HeadSpin?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Automated Testing Ability to efficiently perform and execute automated tests of the software, including scripting, record and replay, codeless tests etc.

ALM Integration Integrate artifacts across ALM phases and toolsets such as requirements, analysis, design, development, and testing internally or through an out-of-the-box API.

Cloud Device Farm (Physical and Simulator) Enables parallel testing of mobile devices in the public and private cloud.

Performance Testing Run tests to ensure application performs consistently and in a stable condition, including load testing, single user performance testing, network virtualization

Artifact Management Testing artifacts can be readily created, reused, moved, and managed through baselines, reviews, approvals, releases, and audits for projects and products.

Mobile Test Environment and Lab Management Create, organize, and manage mobile devices, apps, and users etc. across multiple sessions concurrently.

Functional Testing Ability to efficiently perform and execute manual tests of the software, including view and control device, app install, perform gestures etc.

Process Simulation Ability to simulate scenarios and environments when testing your mobile apps, including taking photos, scanning QR codes, authentication, 5G vs Wi-Fi etc.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing. Automation is initiated internally by test management solution.

Virtual Mobile Devices Provides multiple testing environments (Emulator and/or Simulator) to support different operating systems, legacy versions, and support for new versions.

Device and OS Versions Coverage Support for the mobile devices and OS versions you want to test on and when you need to test on them.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

HeadSpin Reviews

Syed Muhammad Z.

Easy to use, but a bit pricey

Likeliness to Recommend

Pros

Mustafa J.

One click AI based testing on various platforms

Likeliness to Recommend

Pros

Cons

Binay A.

HeadSpin must to try for QA folks

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Automated Testing

ALM Integration

Cloud Device Farm (Physical and Simulator)

Performance Testing

Artifact Management

Mobile Test Environment and Lab Management

Functional Testing

Process Simulation

Test Run Workflow Manager

Virtual Mobile Devices

Device and OS Versions Coverage

Vendor Capability Ratings

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Vendor Support

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Implementation