What is HCL Digital Experience?
HCL Digital Experience (formerly IBM Web Content Manager) empowers you to create, manage and deliver engaging omnichannel digital experiences to virtually all audiences with responsive content, targeted offers, seamlessly integrated applications, and consistent branding across channels (web, mobile, and hybrid mobile/web applications and more).
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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85 Likeliness to Recommend
1
Since last award
94 Plan to Renew
1
Since last award
80 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HCL Digital Experience?
Pros
- Reliable
- Respectful
- Acts with Integrity
- Continually Improving Product
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Content Repository
Analytics and Reporting
Content Security
Digital Asset Management
Management Interface
Web Publishing Capabilities
Standard Templates
Social Media Integration
E-Commerce Integration
Multi Channel Support
Translation Facilitation
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Vendor Support
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
HCL Digital Experience Reviews
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2020
Awesome product Easy to customize
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
- Role: C-Level
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Jan 2020
Great features
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
