Happeo

What differentiates Happeo from other similar products?

Userpilot is an easy-to-use and integrated technology that enables you to quickly set up web-app-based notifications and guided tours as well as NPS collection functionality. The National Park Service and guided tours have greatly reduced engineering work for us both.

What is your favorite aspect of this product?

Our GTM and AppSumo launches have been greatly aided by Userpilot, a remarkably user-friendly platform that significantly enhances our users' experience. Support has been fantastic (Sarah has helped our business SO MUCH and is by far the best CS rep I've ever worked with). I also appreciate that their team and CTO went above and beyond to ensure that all bugs were fixed because they recognized how crucial it was for the tooltips to be released on schedule.

What do you dislike most about this product?

There were a few times when something didn't work (TT not firing correctly) or there was a minor technical issue from the UP side (they addressed it quickly). It would be helpful to have clear feedback on what the problem was and how the user could fix it. Despite this, they didn't hinder our use—again, fantastic platform.

What recommendations would you give to someone considering this product?

Userpilot has the best price-to-feature ratio. Other less expensive tools on the market would undoubtedly fall short of your requirements, while others like Pendo would be out of your price range. Userpilot is in the ideal position.

What differentiates Happeo from other similar products?

enhances internal collaboration and communication in our company. Faster communication for anything that ordinarily calls for in-person meetings or extensive email exchanges.

What is your favorite aspect of this product?

We save a tonne of time and emails with Happeo. We really use it in addition to Slack, but while Happeo is a superior channel for major corporate updates that no one should miss and information that should remain within the firm rather than getting lost in a chat topic, we mostly use Slack for immediate, direct contact.

What do you dislike most about this product?

There aren't many; it would be fantastic if there were more integrations with all the technologies our business uses. Happeo has G Suite and Slack integrations, but I'd really want to see it connected to more services, like Asana, for instance. Their product staff acknowledged that they will soon create it for us once we requested it.

What recommendations would you give to someone considering this product?

The features that Happeo offers are all fantastic to have, including the channels for communication and collaboration around projects, teams, or topics, the intranet pages with smart widgets that can be managed by the departments themselves, the people where we can find contact information and who reports to whom, as well as the practical search function searching across email, drive, and other workplace tools.