greytHR Customer Reviews 2026 | Human Capital Management

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greytHR

Composite Score

7.6 /10

CX Score

8.0 /10

28 Reviews Write a Review

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What is greytHR?

greytHR provides HR and Payroll software for small & midsize businesses. It is a fully integrated cloud-based HR Payroll software that uses powerful automation to bring simplicity, speed and efficiency to all repetitive HR functions.

Company Details

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greytHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on greytHR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love greytHR?

0% Negative

11% Neutral

89% Positive

Pros

Helps Innovate
Saves Time
Altruistic
Transparent

Feature Ratings

Average 81

Workforce Planning

Employee Record

Position Management

Time and Attendance

Benefits Administration

Learning and Development

Payroll Administration

Performance Management

Talent Acquisition

Leave Management

Interactive Organizational Chart

Vendor Capability Ratings

Average 76

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of IT Administration

Availability and Quality of Training

Breadth of Features

Ease of Data Integration

Vendor Support

Quality of Features

Ease of Customization

Also Featured in...

Payroll

Score 8.1

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Workforce Management - Midmarket

Score 7.7

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greytHR Reviews

Saachi D.

Role: Human Resources
Industry: Insurance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2024

Average features, can do better

Likeliness to Recommend

7 /10

What differentiates greytHR from other similar products?

greytHR is not really a very unique product. In my opinion, there are better products in the market.

What is your favorite aspect of this product?

I would the payroll and tax related features are really advanced in this. Other than that I don’t see any worth mentioning aspect.

What do you dislike most about this product?

The biggest downside related to employee management. You cannot keep track records of intern to FTE conversions or rehires.

What recommendations would you give to someone considering this product?

Please do your research relation to cost and the need of your business. If you need an all-in-one product, greytHR is not the one.

Pros

Enables Productivity
Unique Features
Inspires Innovation
Client Friendly Policies

Cons

Less Reliable
Less Caring
Security Frustrates

Rabi P.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

All round Software tool for Managerial Task..Great

Likeliness to Recommend

8 /10

What differentiates greytHR from other similar products?

In admin portal allows to view and download different reports. In one page can add, update, edit, override an individual's compensation.

What is your favorite aspect of this product?

Intuitive User login Leave request Mobile attendance and regularization Task management & reminders

What do you dislike most about this product?

Slow loading Login issues

What recommendations would you give to someone considering this product?

Ease of use User interface Attendance tracking

Pros

Reliable
Trustworthy
Efficient Service
Fair

Shivani T.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2025

Reliable HRMS system,

Likeliness to Recommend

10 /10

What differentiates greytHR from other similar products?

This is a strong HRMS platform that provides employee self-service. We can manage our own account leaves and leave applications Hierarchy is defined clearly and is easy to use. Perfectly hhelpsin submitting documentation and calculation of the taxes under the new regime and the old regime.

What is your favorite aspect of this product?

This is a cost-effective tool from an operational and business standpoint. It reliably handles the payroll, ESL, and FP&F contributions for employees by keeping the process simple and error-free.

What do you dislike most about this product?

It has fewer features related to the performance management of employees, and the mobile app is very slow and sometimes feels complex to use.

What recommendations would you give to someone considering this product?

Any organisation that is mainly focused on the payroll and compliance, then this is the best software and application that they can have.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

greytHR

What is greytHR?

Company Details

Book a Free Demo Today!

greytHR Ratings

87 Likeliness to Recommend

95 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love greytHR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workforce Planning Includes employee scheduling, shift tracking, adequate staffing level planning and alerts, location tracking and projects, and other tracking and reports.

Employee Record Includes workforce and employee data such as contact information, address, phone, employee identifiers, employment history, hire and release dates, etc.

Position Management Ability to control attributes of job and position titles, org structure and charting, job descriptions, and roles and responsibilities.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Benefits Administration Employee participation in benefits programs such as paid time off, medical/dental/life insurance policies, 401k/RRSP participation, as well as self-service.

Learning and Development All aspects of learning management systems, content and curriculum development, development plans, skills databases, certifications, and reporting.

Payroll Administration Includes basic payroll, taxes and other deductions, check runs, deposits, and pay stubs.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Leave Management Tracking/administering employee leave, paid time off, short/long term leave (e.g. illness, personal, maternity, etc.), workflows for leave requests/approvals.

Interactive Organizational Chart An interactive org chart of the company so that users can see roles, departments, teams, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Payroll

Workforce Management - Midmarket

greytHR Reviews

Saachi D.

Average features, can do better

Likeliness to Recommend

Pros

Cons

Rabi P.

All round Software tool for Managerial Task..Great

Likeliness to Recommend

Pros

Shivani T.

Reliable HRMS system,

Likeliness to Recommend

Pros

Feature Ratings

Workforce Planning

Employee Record

Position Management

Time and Attendance

Benefits Administration

Learning and Development

Payroll Administration

Performance Management

Talent Acquisition

Leave Management

Interactive Organizational Chart

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of IT Administration

Availability and Quality of Training

Breadth of Features

Ease of Data Integration

Vendor Support

Quality of Features

Ease of Customization