What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
94 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Respectful
- Fair
- Security Protects
- Helps Innovate
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Video Conferencing
Instant Messaging
Audio Conferencing VoIP
Facilitator Functions
Screen Share
Audio Conferencing Call in Bridge
Audio Controls
Virtual Whiteboard
File Transfer
Keyboard Mouse Control
Application Share
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
GoTo Meeting Reviews
BETH N.
- Role: Industry Specific Role
- Industry: Construction
- Involvement: End User of Application
Submitted Jun 2020
Effective online meeting platform
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
This software offers a wide range of communication features that a construction company utilizes. With a lot of demos required during meetings to indicate project milestones, GoToMeeting enables user to present while streaming. Further, the user can record a meeting to view later. Another aspect that is a plus is the platform's mobile access. This means that people can hold meetings at any place provided they have access to network. Lastly, the addins are easy to install.
What is your favorite aspect of this product?
GoToMeeting allows for presentation as well as screen-sharing which are crucial for the company. The nature of our work requires lots of demonstrations and communication for updates. Remote meetings by GoToMeeting have contributed to more collaboration at work as employees can hold meetings at any place. Also, it has cut time wastage that occur when people move to meetings as presentations can be done when employees are in different offices. Moreover, the screen-sharing feature allows one to see exactly what another has done thereby allowing for correction before a task is done with a mistake that could be avoided.
What do you dislike most about this product?
One has to copy paste an invitation to an intended user.
What recommendations would you give to someone considering this product?
Improve invitation sending to intended user in the same interface rather than copy pasting.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Sales Marketing
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2020
This Product has Great Features
Likeliness to Recommend
Pros
- Efficient Service
- Caring
- Saves Time
- Respectful
Kelly W.
- Role: Operations
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Mar 2020
Screen share is the most used feature
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
My organization has been using GoToMeeting for a couple of years now and it has been a godsend. I like that I am able to ask questions and also watch a presentation later. It also has been instrumental in screen sharing. GoToMeeting has been the next best thing for me rather than actually being in the meeting.
What is your favorite aspect of this product?
I found the GoToMeeting software to be easy to use and reliable overall. I never had a problem with a connection or lag times during online conferencing, which is a huge benefit considering alternative software I've used always seems to have a delay. It's easy to connect for anyone who uses it.
What do you dislike most about this product?
The price of using the software is not as affordable as some of its competitors, but that's understandable considering the quality of the service you receive is much better.
What recommendations would you give to someone considering this product?
Overall, I was very happy using GoToMeeting. It did everything I needed it to and had plenty of useful features. I recommend this product for anyone in need of reliable software to conduct video conferencing.
Pros
- Helps Innovate
- Reliable
- Effective Service
- Acts with Integrity
