GoTo

GoTo Meeting

9.0 /10

640 Reviews Write a Review

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What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details

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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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2023 Emotional Footprint Champion

Latest Award, 2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

Latest Award, 2023

2023 Data Quadrant Gold Medalist

2023

10 Top Rated Capabilities

11 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Gold Medalist

2022

10 Top Rated Capabilities

7 Top Rated Features

2022

GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

88 Likeliness to Recommend

94 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative

4% Neutral

93% Positive

Pros

Respectful
Fair
Security Protects
Helps Innovate

Feature Ratings

Average 86

Video Conferencing

Instant Messaging

Audio Conferencing VoIP

Facilitator Functions

Screen Share

Audio Conferencing Call in Bridge

Audio Controls

Virtual Whiteboard

File Transfer

Keyboard Mouse Control

Application Share

Vendor Capability Ratings

Average 85

Ease of Implementation

Business Value Created

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

GoTo Meeting Reviews

Elena S.

Role: Industry Specific Role
Industry: Apparel
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2020

A great tool for communicating.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

It is very easy to assign meetings control to other members compared to it's other similar products.

What is your favorite aspect of this product?

It is one of my favorite software since i can use video audios while sharing information.

What do you dislike most about this product?

So far i have not experienced any problem while using this great product.

What recommendations would you give to someone considering this product?

It is user friendly give it a try and you will not regret having it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Christopher R.

Role: Industry Specific Role
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2020

Building robust relationships in our agency

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

OpenVoice offers clear, effective and reliable conference services via audio and video calls.

What is your favorite aspect of this product?

Video meeting, unified phone and chat capabilities available on GoToMeeting is what I highly like.

What do you dislike most about this product?

The starter plan do not accomodate a lot of participants in video meeting.

What recommendations would you give to someone considering this product?

In order to save I recommend buying GoTo products together.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Erin Q.

Role: Industry Specific Role
Industry: Entertainment
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2020

The solution for virtual meetings

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting has tons of documentations and offers free webinars regularly.

What is your favorite aspect of this product?

I like the way GoToMeeting makes it easy to handle online interviews via one on one video conferencing.

What do you dislike most about this product?

The vendor helps me eradicate errors as soon as they arise.

What recommendations would you give to someone considering this product?

Attend webinars and rwad tutorials on the vendors website to ease customization of GTM.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

GoTo Meeting

What is GoTo Meeting?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

GoTo Meeting Ratings

88 Likeliness to Recommend

94 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love GoTo Meeting?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Instant Messaging Real-time, text-based communication between two or more people

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

File Transfer File transfer services

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

GoTo Meeting Reviews

Elena S.

A great tool for communicating.

Likeliness to Recommend

Pros

Christopher R.

Building robust relationships in our agency

Likeliness to Recommend

Pros

Erin Q.

The solution for virtual meetings

Likeliness to Recommend

Pros

Most Popular GoTo Meeting Comparisons

Zoom

Microsoft Teams

Google Meet

Webex Meetings

Adobe Connect

TeamViewer Remote

1
Since last award

1
Since last award

Feature Ratings

Video Conferencing

Instant Messaging

Audio Conferencing VoIP

Facilitator Functions

Screen Share

Audio Conferencing Call in Bridge

Audio Controls

Virtual Whiteboard

File Transfer

Keyboard Mouse Control

Application Share

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training