GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Johnson M.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

My best application for virtual meetings.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

One of the most preferred application for online meetings and virtual events is GoToMeeting. We have been using GoToMeeting for many years now and it has always been amazing and of great help. I like how it allows us to conduct business meetings online, share screen and share files. It is intuitive, user-friendly and easy to get started with.

What is your favorite aspect of this product?

What i like most about GoToMeeting is the ability to keep in touch with colleagues, friends and clients. It enables me to chat face to face with customers regardless of where they are. Implementing GoToMeeting is super easy and fast.

What do you dislike most about this product?

Sometimes you may require very strong internet connection to share screen.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting for conducting business meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Jeff R.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Single-touch audio and video conference rooms

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting provides the ability to share device's screen and applications helping us collaborate from anywhere. The built-in meeting notes helps save time and enhances the meeting experience

What is your favorite aspect of this product?

The customisable backgrounds help keep the privacy on and not to show anything that is not required in the video conference. Automatically records the meeting and turns the audio into TXT or PDF transcriptions

What do you dislike most about this product?

A simple glitch in the routing process to connect to the meeting can disrupt the entire meeting process. It is less flexible in setting up the screen and viewing all the participants.

What recommendations would you give to someone considering this product?

If your business needs more than just video conferencing, look no further than GoToMeeting. Unlike other software options that accommodate personal use, GoToMeeting is built specifically for businesses

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Andrea L.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

An efficient tool for online meetings

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting has shown to be useful recently, especially considering the difficulties inherent in managing a team from afar and coordinating internal efforts. GoToMeeting has enabled us communicate with clients both before and after a sale, so it's doing double duty as a tool for internal team communication.

What is your favorite aspect of this product?

With GoToMeeting, you may quickly share your device's screen with any other device running the appropriate browser or application. We use it frequently in the office on both PCs and Macs, and it has been a delight to work with ever since it was first developed. The Product's many useful features and benefits justify its endorsement.

What do you dislike most about this product?

To start, simplifying the product can enhance the quality of the service provided to end users. I'm not a fan of this product because it requires a high level of technical expertise on the part of the user; the user interface is solid, but the user experience could use some work.

What recommendations would you give to someone considering this product?

Since we deal with confidential customer information, security has always been a high concern, and GoTo Meeting has always been able to satisfy that need without complaint. We have also been evaluated favorably for employing this product, as its use reduces the potential for security leaks and its use of servers hosted in unfriendly or untrustworthy areas has been deemed acceptable.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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