GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Mike L.

  • Role: Operations
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Guarantees high uptime and dependable connections

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is the best online meeting and video conferencing tool because it provides a fast, easy, and reliable meeting solution that power workforce productivity within the company

What is your favorite aspect of this product?

Its easy to set up a meeting and give participants a custom URL to enter the online conference room. The platform's security is provided by a PIN-based entry system

What do you dislike most about this product?

Provide an easy way to download participant lists so that we can follow up after the meeting via email, text, or voice. This will result in a webinar-like experience that can be beneficial to the business

What recommendations would you give to someone considering this product?

GoToMeeting is a complete collaboration tool that offers its users features such as audio/video conference, screen sharing, remote access, and so on

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Loribeth P.

  • Role: Consultant
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Easy to use, I really like it!

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

I like the easy record feature.

What is your favorite aspect of this product?

I like the easy record feature.

What do you dislike most about this product?

Trying to share the screen with a Mac user.

What recommendations would you give to someone considering this product?

Hard to use with a mac.

Pros

  • Effective Service
  • Caring
  • Respectful
  • Acts with Integrity

Tammie W.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Synonym of communication production.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

I used to perform sessions using this app or platform when pendamic was pretty bad at the time. It made it simple for me to learn by offering online access to all materials throughout the conference. We can also talk to the person in person. All participants have access to the recording facility. For the majority of the customers we assist online, the software is extremely basic and easy to comprehend. We have also formed working groups to keep a very familiar and close connection in order to raise the rhythm of the activities to a much higher level. We are now more self-taught and operate as a team.

What is your favorite aspect of this product?

I used to perform sessions using this app or platform when pendamic was pretty bad at the time. It made it simple for me to learn by offering online access to all materials throughout the conference. We can also talk to the person in person. All participants have access to the recording facility. For the majority of the customers we assist online, the software is extremely basic and easy to comprehend. We have also formed working groups to keep a very familiar and close connection in order to raise the rhythm of the activities to a much higher level. We are now more self-taught and operate as a team.

What do you dislike most about this product?

If the team size is huge, it requests premium services; when the user runs the app, it requests an update; and numerous organizers cannot share their screen at the same time.

What recommendations would you give to someone considering this product?

If you want a long-term and user-friendly platform, you should consider using the meeting platform. This is the all-inclusive solution for organizing a virtual meeting. It's free to use; you don't have to pay until you have 250 participants, and it also offers free trials so you can get a feel for it. It has served to know and recognize information as a direct ally of leadership, teamwork, assured support, and many impact factors, and I strongly suggest it for all those who wish to stand out in the field of communication.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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