What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Instant Messaging
Audio Controls
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Facilitator Functions
Application Share
File Transfer
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Google Meet Reviews
Pragya P.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted May 2026
Good experiance overall, but costing could be more
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Google Meet is simple to use, connects smoothly with Gmail and Calendar, and works well even on average internet connnection. That ease of use makes it different from many other platforms.
What is your favorite aspect of this product?
My favorite part of Google Meet is how quick and easy it is to join meetings without any complicated setup. The audio and video quality is also quite stable most of the time, which makes daily meetings more comfertable.
What do you dislike most about this product?
One thing I dislike about Google Meet is that some useful featuers are limited in the free version, and the pricing can feel a bit costly for smaller teams. Sometimes screen sharing and background effects also lag on lower internet speed.
What recommendations would you give to someone considering this product?
I would recommend Google Meet to anyone looking for a simple and reliable meeting platform, especially if they already use Google services. Just make sure to check the pricing and feature limits properly before choosing it for a bigger team or long-term use.
Pros
- Performance Enhancing
- Caring
- Client Friendly Policies
- Over Delivered
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Luis V.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2026
Great value for the money and easy to use
Likeliness to Recommend
What differentiates Google Meet from other similar products?
The integration with your own domain creates an easy way to manage your organization, an the email management is so intuitive that it does not require a dedicated admin
What is your favorite aspect of this product?
You can control each module activation per user, allowing a better control but you must keep in mind that the availability of each module depends of your current plan.
What do you dislike most about this product?
They do not include all features from the starter plans, the record call functionality is not present on starter plan while in other brands is a default function.
What recommendations would you give to someone considering this product?
If the budget is an issue you cant begin with the starter plan, like 6 USD per user /month, but you must check if all functionalities are included on that plan. Also if you need a complete suit to integrate to your own domain is a perfect ecosystem to manage users, email and meetings.
Pros
- Trustworthy
- Respectful
- Client Friendly Policies
- Fair
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Swati M.
- Role: Industry Specific Role
- Industry: Engineering
- Involvement: End User of Application
Submitted Apr 2026
Easy to incorporate it into my work routine.
Likeliness to Recommend
What differentiates Google Meet from other similar products?
I have tried nearly every video tool out there, but that one can win every time, thanks to the use of google calendar. Zoom compels me to create a link, copy it, and paste it into an invitation. With this, i have to simply press a button that says add video conferencing, and everything just works. It is the most productive tool on the planet, as it eliminates those little micro tasks and makes the process of creating an invitation ultra-sm.
What is your favorite aspect of this product?
I think the companion mode feature is the best feature, in my opinion; once i am in the office conference room, i can join the meeting on my laptop with companion mode on and show a google slide deck, which makes me feel a lot more confident during a presentation, and i can see my notes and the listeners simultaneously. The presentation tools are also very good, and i can present a google slide deck in the middle of a meeting, which makes me feel more confident when.
What do you dislike most about this product?
I hate the few customization choices of recording layouts. Whenever you record a meeting, you are virtually recording the person0speaking and the presentation, but you cannot create the custom look or the grid structure of the final video file.
What recommendations would you give to someone considering this product?
When you work within the google workspace, it should certainly take advantage of all your meetings. The convenience aspect is unparalleled, and it works wonderfully on all devices. It is a serious suggestion to any present-day office team.
Pros
- Caring
- Generous Negotitation
- Over Delivered
- Trustworthy
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