Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

80

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

82

Quality of Features

81

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Ease of Customization

78

Vendor Support

78

Google Meet Reviews

Md Z.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2026

Simple and Reliable for Daily Meetings

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It helped our team conduct client calls, remote meetings, and quick discussions without needing complicated setup or extra software.

What is your favorite aspect of this product?

Google Meet is very easy to use and joining meetings takes just a few clicks. The audio and video quality are usually stable even on average internet connections.

What do you dislike most about this product?

Some advanced meeting features are limited compared to a few other video conferencing tools. Large meetings can sometimes feel less organized.

What recommendations would you give to someone considering this product?

Its seamless integration with Gmail and Google Calendar makes scheduling and joining meetings much faster and more convenient.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Pramod K.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2026

Google meet is best for audio and video meeting

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

google meet is very easy to connect with teams and all feature is working perfectly and smoothly

What is your favorite aspect of this product?

i can create a link and share with team for connect and also i can schedule meeting

What do you dislike most about this product?

smartboard and screenshot feature is not available and also no translation available

What recommendations would you give to someone considering this product?

yes we can use google meet for easy to use and all feature is working perfectly and smoothly

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Efficient Service

Sushil S.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2026

Seamless Video Meetings That Just Work

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Deep integration with the Google ecosystem, especially Gmail, Calendar, and Drive, making scheduling and joining meetings very seamless. Automatic live captions powered by Google’s speech recognition, which improves accessibility and understanding. Strong reliability for everyday video meetings, with stable performance even on lower bandwidth connections. Very lightweight and browser-based, so users can join meetings without downloading additional software. Good security and privacy features backed by Google’s infrastructure. Focused more on core communication needs rather than overloaded collaboration features.

What is your favorite aspect of this product?

The seamless integration with the Google ecosystem, especially Calendar and Gmail, which makes scheduling and joining meetings very effortless. The simplicity of the interface, which keeps things clean and easy to use without unnecessary complexity. The fact that it runs directly in the browser, so there’s no need for extra downloads or setup. Quick and easy meeting access through links, making it convenient for both internal and external participants. Consistent experience across devices, whether on desktop, mobile, or tablet.

What do you dislike most about this product?

Some features depend heavily on Google Workspace subscriptions, which may limit flexibility for smaller users. Chat and in-meeting collaboration tools feel basic and not as well organized. Limited advanced collaboration features compared to more full-featured meeting and workspace tools. Recording and post-meeting management features are relatively simple and could be more robust. Limited offline functionality and reliance on a stable internet connection. Less suitable for complex webinars or large-scale event management compared to specialized platforms.

What recommendations would you give to someone considering this product?

Combine it with a separate project or task management tool if you need deeper collaboration beyond meetings. Regularly review usage to ensure it’s supporting productivity rather than just increasing the number of meetings. For larger meetings, assign a host or moderator to manage participants and flow more effectively. Use Calendar integration properly to avoid scheduling conflicts and streamline meeting invites. Use it if your team already relies on Google Workspace, since integration with Gmail, Calendar, and Drive makes everything much smoother.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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