Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Ranjeet M.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy to use ,very help ful

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Easy to schedule calendar, easy to use , it can be done through mobile phone, getting free access, can do video and audio calling

What is your favorite aspect of this product?

Easy connect,and esy install, suffer fast and customized

What do you dislike most about this product?

Everything thing is good,any one can use, need recording option easy

What recommendations would you give to someone considering this product?

Easy to use, no limit for joiners,

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cristobal T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Google Meet is incredibly complete.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet is incredibly complete to communicate with each other on the web, in this space I have been able to experience a pleasant communication with each of the people from my work who are far away, thanks to the multiple interaction functions that this program provides I have I have achieved a working affinity with all my colleagues through this means, that is to say that Google Meet is a pleasant space with a high technological level to share all kinds of documents and files with each of the people invited in the video conference, this program connects world, we have clients and company partners.

What is your favorite aspect of this product?

What makes this program different is the quality and ease that each user has to meet with multiple people around the world, in our case Google Meet is the first option and program that we have to discuss different projects in our company is here at space where we make great decisions due to the comfort and reliability that we have in each call, the options that we have at our disposal are very useful to expose all the digital works in our system, the program allows us to share and explain each one of them in a really easy and simple way.

What do you dislike most about this product?

The mobile versions of this program have left us with many doubts, the truth is that we perform much better on our computers, since it can be somewhat difficult to get used to each of the parameters that it requires and the methodology of use of the mobile version, we It has been difficult to work with this modality.

What recommendations would you give to someone considering this product?

Google Meet is ranked as one of the best video call programs in the world, this is so thanks to the enormous capacity of the program to help thousands of companies and employees to make video calls and conferences for the benefit of the company, the good audiovisual quality and File sharing allows us to enhance our communication, which is why it is always feasible to recommend Google Meet.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Miriam W.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

This Google Meet Thing Is Awesome

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

I also like how Google Meet syncs up with other Google Workspace applications by default. During Google Meet video conferences, I can easily exchange files from my Google Drive with other participants thanks to the aforementioned connection. Google Calendar is synced with Google Meet automatically, so any meetings I set up in Meet are likewise noted on my calendar

What is your favorite aspect of this product?

Google Meet is a great video conferencing service that I can use to communicate with anyone, whether it be a client, a coworker, or a friend. It's easy to use, and sharing my screen is a breeze, so I can focus on delivering your message. As an added bonus, it can function in tandem with other Google products, which streamlines processes.

What do you dislike most about this product?

Connectivity Issues Some people may struggle to utilize Google Meet because they don't have access to a reliable and fast internet connection. The free edition of Google Meet is restricted in functionality, therefore users may want to consider purchasing the commercial version.

What recommendations would you give to someone considering this product?

Meeting online using Google Meet is a terrific option for schools, businesses, and clubs. My own use of the software has shown me no downsides. One of the best things about the Google Meet app is that it allows you to host an endless number of meetings with anybody you choose, whether it friends, family, coworkers, or even strangers from around the world. To sign in and participate in the meeting, all we need is a Google account.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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