Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

81

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

78

Vendor Support

78

Google Meet Reviews

Sourabh L.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

easy to use

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

easy to use and it comes with gsuit.

What is your favorite aspect of this product?

video recording of google meet.

What do you dislike most about this product?

there is limit of attending person in google meet.

What recommendations would you give to someone considering this product?

it's good for internal and daily meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Rodrigo C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

With this program I guarantee my business.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

In my job, it is very important to maintain business relationships on the web, Google Meet has been the perfect program to have contact and integration with each one of them, this program is very good since its audiovisual quality is also very good. to provide us with a large number of options that allow us to share multiple files in each of these projects, this software is one of the best on the market to successfully hold video conferences, thanks to this program I have increased the speed of my projects, Google Meet will completely respect the privacy of each of your calls, this guarantees that the meetings are fluid to finalize all types.

What is your favorite aspect of this product?

This program has been one of our main tools for sharing all kinds of heavy audio and video documents, each of the meetings I have through this medium is really fluid, in addition to how comfortable I feel to chat with each one. from my clients, since this software is highly secure and stable for the development of each one of these projects, I also like to highlight the ease of using and putting this program into practice, Google Meet is a really simple program but with great variety of options that we have at our fingertips to increase the speed of my activities and future projects in my work area, with this program I guarantee my business.

What do you dislike most about this product?

One of the things that I would like to be involved in this program is the increase in the number of participants in each of the videoconferences, this is a problem since sometimes I need to meet with a whole work team, on the other hand, I have had problems installing this program on various computers in the company,

What recommendations would you give to someone considering this product?

Without hesitation, one of the best options in the market for videoconferencing and for managing projects and relationships on the web is Google Meet, since the intention of this program is to give each of its clients the ability to have a space for good visual quality for the development of your work and negotiations in the cloud.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

srinivas n.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Ultimate and easy-to-use digital meeting platform

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Pricing and features are the two aspects that make it the best choice when compared to other online conferencing tools.

What is your favorite aspect of this product?

"Jam Board" is the best collaboration feature of google meet. I use it on a daily basis with my team as all team members are working remotely. The instant meeting schedule is another favorite feature we use whenever we need to meet unexpectedly. Also, Google provides Google Meet hardware devices that have the best compatibility with google meet,

What do you dislike most about this product?

I use it on a daily basis and I don't have anything that I dislike about google meet.

What recommendations would you give to someone considering this product?

Google Meet is the best choice for companies that are still in the early stage of business where price plays an important role. It is also an effective communication tool for employees who are working remotely. Google Meet is also reliable as we have not faced any practical downtime.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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