Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Nnajiofor L.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2025

Reliable and Easy-to-Use Video Meeting Tool

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet stands out from other video conferencing tools because of its seamless integration with Google Workspace (Gmail, Calendar, Drive, etc.), strong security features, and ease of use. It also offers real-time captions powered by Google AI, requires no additional software installation (works directly in a browser), and provides a free version with essential features, making it accessible to a wide range of users

What is your favorite aspect of this product?

My favorite aspect of Google Meet is its seamless integration with Google Workspace. Scheduling meetings, joining calls from Gmail or Calendar, and collaborating on Docs during meetings make it super convenient and easy to use.

What do you dislike most about this product?

Google Meet is great, but I dislike that some advanced features, like attendance tracking and breakout rooms, are only available in higher-tier plans.

What recommendations would you give to someone considering this product?

I’d recommend Google Meet to anyone looking for a simple, reliable, and well-integrated video conferencing tool, especially if they already use Google Workspace. It’s great for businesses, but if you need advanced features like breakout rooms and attendance tracking, consider a higher-tier plan. Also, ensure you have a stable internet connection for the best experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Eguogwu C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2025

A Beautiful, user friendly, satisfactory software

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Ability to hold meetings for more than 100 people, features, user friendly, time notifications and management, chat rooms while conferencing,

What is your favorite aspect of this product?

Ability to collaborate effectively

What do you dislike most about this product?

I dislike Nothing

What recommendations would you give to someone considering this product?

I Highly recommend

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Beauty E.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Google meet is the best software ever.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It uniqueness and simplicity.

What is your favorite aspect of this product?

All around usage.

What do you dislike most about this product?

There is nothing to dislike about Google meet

What recommendations would you give to someone considering this product?

100% perfect for any one

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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