Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Perfect T.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Video conferencing made easy with Google Chat

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet is easy to use and the screen is not cluttered so it easy and simple to find what I need. I do not have to download any software to use it, just open the web browser and start using it. That make it convenient for everyone weather you are a tech-savvy or non-tech guy. It can be used on any device as well either it is windows, android or iOS.

What is your favorite aspect of this product?

I really like that I do not need to download anything to use Google Meet. I just open it in my web browser, and it works. It is quick and easy to join meetings from any device like a laptop, tablet or phone. Which makes it convenient for me as I can join any meeting with it from anywhere, I just need to have a devices with internet connection.

What do you dislike most about this product?

I am disappoint in one thing as Google meet does not offer recording option for free users, It is only available for Google Workspace paid users. At least it would have been great If we had it for limited time as well.

What recommendations would you give to someone considering this product?

If you have a team where all people are not great with technology, Google Meet is a good option for your team. Joining a meeting is easy, just click on a link. We do not need to download anything and go through the setup and all. It always keep thing simple and avoid the confusion for us.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

Goldie I.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Cheap and affordable.

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google Meet is very flexible and easy create communication links. It is unlimited and makes easy connections.

What is your favorite aspect of this product?

Good Meet is so advanced and straightforward.

What do you dislike most about this product?

No skills or credit card needs to start using

What recommendations would you give to someone considering this product?

Google Meet keeps reminding participants if the meeting is soon to start.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Efficient Service

Chinwendu O.

  • Role: Finance
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2025

A perfect product

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Ease of use, good functionality, and intuitiveness

What is your favorite aspect of this product?

It's user friendly nature

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

A good recommendation especially for those in finance and business

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Saves Time

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