Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Naveed H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2025

Stand-alone colab solutoin for remote emploees

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

Intigratebale with google work space and other systems like D365, UI UX is simple and easy to understand. can share files during the meeting, screen sharing and whiteboard.

What is your favorite aspect of this product?

the best thing is not asking to install any software with the ones who are not using Google meeting.

What do you dislike most about this product?

took alot of band width, slow when all are on video.

What recommendations would you give to someone considering this product?

AI should be integrated with this which can record, Transcribe, different languages, auto language detect and change it to listeners preferences.

Pros

  • Client Friendly Policies
  • Client's Interest First
  • Generous Negotitation
  • Helps Innovate

Cons

  • Under Delivered

Chimdalu U.

  • Role: Finance
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Reliable for Everyday Meetings

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Real-time collaboration during meetings on shared Google Docs Easy se across all device

What is your favorite aspect of this product?

the integration with other google apps

What do you dislike most about this product?

Google Meet does not support direct file transfer within meetings. Instead, users must: Share Google Drive links Or send files via external platforms (like Gmail or Chat)

What recommendations would you give to someone considering this product?

It’s perfect for teams that prioritize ease of use, reliability, and strong security over advanced collaboration features.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

John G. O.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

reliable, efficient and integrated

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet differentiates itself through its seamless integration with Google Workspace (Gmail, Calendar, Docs), browser-based access and user-friendly interface which makes it effective and efficient.

What is your favorite aspect of this product?

What I love most about Google Meet is how well it connects with other Google tools like Gmail, Calendar, and Drive. It makes life easier—you can schedule meetings, share documents, and collaborate without jumping from one app to another. The smooth connection really saves time and stress.

What do you dislike most about this product?

Honestly, what I don’t like about Google Meet is that you can’t send files directly in the meeting chat, which can be frustrating when you quickly need to share a document or presentation. Also, there’s no option to control someone’s screen with your keyboard or mouse, which would’ve been very helpful during technical sessions or when trying to guide someone step-by-step. It’s a great platform, no doubt—but if they added those two features, it would really take things to the next level.

What recommendations would you give to someone considering this product?

My brother, or even if you’re my sister—if you’re thinking of using Google Meet, I’ll just tell you straight: it’s a solid choice. It’s very easy to use, no long story. You don’t need to download anything—just click the link and you're in. It also works perfectly with Gmail and Google Calendar, so setting up meetings or reminders is smooth. The video and audio quality are clear, and it hardly gives stress once your network is stable. If you want something simple, clean, and reliable for meetings, work, or school, Google Meet won’t disappoint you. It just gets the job done—no noise

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

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