Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Nand K.

  • Role: Human Resources
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2025

Solid Platform but Switched for Better Fit

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Its user-friendly interface and the ability to join meetings directly from a browser without needing to install software also add to its convenience and accessibility.

What is your favorite aspect of this product?

Meeting, Interview, Business schedule

What do you dislike most about this product?

One of the things I dislike most about Google Meet is that some advanced features, like noise cancellation, breakout rooms customization

What recommendations would you give to someone considering this product?

integration really boosts productivity. It’s user-friendly and reliable for everyday video meetings.

Pros

  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Inspires Innovation

Henry O.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Affordable online meeting tool with more features

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Has more features compared to other online meeting tools

What is your favorite aspect of this product?

Ease of use of GOOGLE MEET and intrutive User interface of the GOOGLE MEET which is very simple and easy to use with team

What do you dislike most about this product?

Does cause the video buffering when internet connection is too slow and poorly but rest works well

What recommendations would you give to someone considering this product?

I would recommend Google meet

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Christianah M.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Reliable For Video Meetings with Clean Simplicity

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet is unique for its seamless integration with Google Workspace tools like Calendar, Gmail and Drive. Scheduling, joining and sharing during meetings is very simple and basic to understand.

What is your favorite aspect of this product?

My favourite aspect of Google Meet is the tight integration with Google Calendar and Gmail, making scheduling, joining and managing meetings incredibly easy. especially for teams already using the Google Workspace. Everything will feel streamlined and efficient

What do you dislike most about this product?

What I dislike about the software is its limited in-meeting engagement tool. features like polls, whiteboard, which can make meetings sessions interactive and less dynamic compared to other platforms.

What recommendations would you give to someone considering this product?

I you are considering Google Meet, I recommend you use it with Google Workspace for the best experience. Because its real strength is in how well it integrates with Calendar, Gmail, and Drive.

Pros

  • Helps Innovate
  • Enables Productivity
  • Inspires Innovation
  • Continually Improving Product

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