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Google

Google Meet

Composite Score

8.9 /10

CX Score

9.2 /10

2893 Reviews Write a Review

Claim Software

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details

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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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2026 Data Quadrant Champion

Latest Award, 2026

3 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2026

2025 Emotional Footprint Champion

2025

Conflict Resolution

2025

2025 Data Quadrant Champion

2025

2 Top Rated Capabilities

0 Top Rated Features

2025

1 Top Rated Capabilities

2 Top Rated Features

2024

1 Top Rated Capabilities

0 Top Rated Features

2023

3 Top Rated Capabilities

2 Top Rated Features

2022

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative

3% Neutral

95% Positive

Pros

Fair
Helps Innovate
Reliable
Enables Productivity

Feature Ratings

Average 84

Video Conferencing

Audio Conferencing VoIP

Screen Share

Instant Messaging

Audio Controls

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Facilitator Functions

Application Share

File Transfer

Virtual Whiteboard

Vendor Capability Ratings

Average 81

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Ease of Customization

Google Meet Reviews

Franklin O.

Role: Information Technology
Industry: Technology
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Jul 2025

Light and simple to us and join

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Easy to generate and Join

What is your favorite aspect of this product?

The fact that AI can help and take note from the meeting

What do you dislike most about this product?

The meeting controls lack some advanced features found in other platforms. Managing breakout rooms involves extra steps and isn't as straightforward. Without an integrated whiteboard feature, users must rely on separate Jamboard integration, which disrupts the workflow. The noise cancellation sometimes filters out quiet voices, requiring manual fine-tuning.

What recommendations would you give to someone considering this product?

I will advice all organization, association and Society to always use it for the meetings and online event

Pros

Efficient Service
Respectful
Helps Innovate
Continually Improving Product

Nand K.

Role: Human Resources
Industry: Transportation
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2025

Solid Platform but Switched for Better Fit

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Its user-friendly interface and the ability to join meetings directly from a browser without needing to install software also add to its convenience and accessibility.

What is your favorite aspect of this product?

Meeting, Interview, Business schedule

What do you dislike most about this product?

One of the things I dislike most about Google Meet is that some advanced features, like noise cancellation, breakout rooms customization

What recommendations would you give to someone considering this product?

integration really boosts productivity. It’s user-friendly and reliable for everyday video meetings.

Pros

Performance Enhancing
Unique Features
Efficient Service
Inspires Innovation

Henry O.

Role: C-Level
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2025

Affordable online meeting tool with more features

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Has more features compared to other online meeting tools

What is your favorite aspect of this product?

Ease of use of GOOGLE MEET and intrutive User interface of the GOOGLE MEET which is very simple and easy to use with team

What do you dislike most about this product?

Does cause the video buffering when internet connection is too slow and poorly but rest works well

What recommendations would you give to someone considering this product?

I would recommend Google meet

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Unique Features

Google Meet

What is Google Meet?

Company Details

Need Assistance?

Awards & Recognition

2026 Data Quadrant Champion

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

Google Meet Ratings

89 Likeliness to Recommend

1 Since last award

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Google Meet?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Screen Share Ability to share a computer screen for viewing by web conference participants

Instant Messaging Real-time, text-based communication between two or more people

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Keyboard Mouse Control Host can grant or remove control

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Application Share Ability to share a single application only for viewing by web conference participants

File Transfer File transfer services

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Google Meet Reviews

Franklin O.

Light and simple to us and join

Likeliness to Recommend

Pros

Nand K.

Solid Platform but Switched for Better Fit

Likeliness to Recommend

Pros

Henry O.

Affordable online meeting tool with more features

Likeliness to Recommend

Pros

Most Popular Google Meet Comparisons

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1
Since last award

1
Since last award

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Screen Share

Instant Messaging

Audio Controls

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Facilitator Functions

Application Share

File Transfer

Virtual Whiteboard

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Ease of Customization