Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

81

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

78

Vendor Support

78

Google Meet Reviews

Sam A.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Reliable Video Meeting for Team Collaboration

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet has a easy integration so easy to schedule, join and manage meetings directly from Calendar, Gmail and Docs.

What is your favorite aspect of this product?

It's quick and reliable to launch or join meeting. Interface is clean and great for clarity during cross-team conversations.

What do you dislike most about this product?

Some features like advanced breakout room control and meeting recording is only available on higher plans.

What recommendations would you give to someone considering this product?

If your team already uses Google tools, Google Meet is a perfect fit. It's reliable for daily check ins and remote collaboration without the need for extra software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Winner A.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Meeting Expectations with Ease

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google Meet stands out due to its seamless integration with Google Calendar and Gmail, making it easy to schedule and join meetings. Its simplicity, security features like encryption, and high-quality video conferencing also contribute to its popularity. Additionally, Meet's compatibility across various devices and platforms adds to its convenience.

What is your favorite aspect of this product?

My favorite aspect of Google Meet is its seamless integration with Google Calendar and Gmail, making it super easy to schedule and join meetings. It's also pretty straightforward to use, which is a big plus!

What do you dislike most about this product?

One potential drawback is that Google Meet can require a Google account to use, which might be a limitation for those who prefer or need to use non-Google accounts.

What recommendations would you give to someone considering this product?

When considering Google Meet, I'd recommend checking its integration with your existing Google Workspace setup, if applicable. It's also a good idea to test its features with your team to ensure it meets your specific needs, especially regarding meeting size and duration requirements.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Akshay A.

  • Role: Consultant
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Google meet letting you meet

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

It is a platfrm readily available through gmail. The video backgrounds are unique and new, great audio quality

What is your favorite aspect of this product?

Easy to use, UI is user friendly. Greato use even in low network areas.

What do you dislike most about this product?

Some features like polls, breakout rooms are still not that great as compared to other similar platforms.

What recommendations would you give to someone considering this product?

Good and great tool for audio and video connects with project team members.easy to implement.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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