Google Meet Logo Award Winner Product Badge
Google Meet Logo Award Winner Product Badge
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

84

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Facilitator Functions

81

Application Share

81

File Transfer

80

Virtual Whiteboard

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

83

Business Value Created

83

Quality of Features

81

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Ease of Customization

78

Vendor Support

78

Google Meet Reviews

Madeleine A.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2025

Perfect for professional meetings

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

- For me is how seamlessly it works with other Google tools — like Calendar, Gmail, and Docs. - It’s super convenient to hop into a meeting straight from an invite or email, and you don’t need to install anything. - It's clean, easy to use, and perfect for quick meetings without all the extra noise.

What is your favorite aspect of this product?

- Video call quality & audio it is very clear and fast accessible tool - New gemini ai ease of integration makes meets more better and advanced.

What do you dislike most about this product?

Google Meet still feels a bit limited compared to other platforms — like not having advanced collaboration features or more interactive tools built in. Sometimes it just feels too basic when you need to do more than just talk.

What recommendations would you give to someone considering this product?

If you're thinking about using Google Meet, I'd say it's a great choice for simple, quick meetings, especially if you already use other Google tools. It's super easy to set up and join calls, no downloads needed. But if you need more advanced features like whiteboarding, deep collaboration tools, or detailed meeting insights, you might want to pair it with other apps or explore alternatives depending on your workflow.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Maureen N.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Google Meet is a great online meeting platform.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

I overall love Google Meet because of its versatile uses and its benefits to my personal work needs. It makes communication accessible virtually and i also love how it connects to my Google Calendar and is all synced on my personal email.

What is your favorite aspect of this product?

My overall experience has been incredible with Google Meet. It is super easy to use and you can use it on the go. It has made it extremely easy to hold regular meeting discussions conveniently from anywhere without the hassle of traveling to meet at a physical point.

What do you dislike most about this product?

Google Meet has really been very easy to use and very reliable. I haven't experienced any major downsides.

What recommendations would you give to someone considering this product?

Google Meet is a great and reliable online meeting tool that offers a very secure channel for meeting conversions.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Abhishek A.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Organize every meeting with Google Meet

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google meet is totally unique in my opinion from its counterparts such as zoom and Microsoft teams. The reason being, it provide free meetings without any time limit which is just limited to 90 mins in zoom meetings. Another thing, it is much better in terms of convenience as compared to others.

What is your favorite aspect of this product?

The favorite aspect for me is the that we just require a meeting link and we can simply join using our Gmail account without creating a separate account for google meet. This is all because everyone of has a Gmail account and it becomes very convenient for all of us to join google meet instead of zoom or TEAMS or Webex. Another best part about the tool is that most of the services are free of cost, so an organization do not have to think for a big budget before considering this.

What do you dislike most about this product?

Nothing as such comes under dislikes for me, just the video quality can be improved specially when we are more number of people in the meet and also screen visibility whose videos are turned on is not clearly represented.

What recommendations would you give to someone considering this product?

I would definitely recommend this tool to all the business looking for the video conferencing tools with minimal cost and a great reach or expansion of services.

Pros

  • Caring
  • Saves Time
  • Acts with Integrity
  • Helps Innovate

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