Google

Looker

7.4 /10

What is Looker?

Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.

Company Details

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Awards & Recognition

Looker won the following awards in the Business Intelligence & Analytics – Enterprise category

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0 Top Rated Capabilities

1 Top Rated Features

2023

1 Top Rated Capabilities

2 Top Rated Features

2022

Looker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Looker.

83 Likeliness to Recommend

2
Since last award

94 Plan to Renew

2
Since last award

80 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Looker?

0% Negative

10% Neutral

90% Positive

Pros

Respectful
Transparent
Fair
Acts with Integrity

Feature Ratings

Average 79

BI Security

Operational Reporting Capabilities

Spatial Analysis

Mobile

Self Service and Ad Hoc Capabilities

Data Exploration and Visualization

Collaboration

Real-Time Visualization

Intelligent Alerts and Notifications

Advanced Analytics and Data Science

BI Platform Administration

Vendor Capability Ratings

Average 81

Breadth of Features

Vendor Support

Business Value Created

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Business Intelligence & Analytics - Midmarket

Score 8.3

View Looker in this category (opens in a new tab)

Customer Intelligence

Score 8.2

View Looker in this category (opens in a new tab)

Sales Analytics

Score 8.1

View Looker in this category (opens in a new tab)

Looker Reviews

Jayant S.

Role: Operations
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2023

Quite affordable product, needs more features

Likeliness to Recommend

7 /10

What differentiates Looker from other similar products?

a.) Quite affordable, hence helpful for small scale industries b.) Good client support. c.) Compatible with different SQL platforms.

What is your favorite aspect of this product?

affordability and SQL compatibility.

What do you dislike most about this product?

Needs to add more product features , like analytic functions.

Pros

Caring
Altruistic
Helps Innovate
Reliable

Ojas K.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2023

Best digital analytics BI too

Likeliness to Recommend

8 /10

What differentiates Looker from other similar products?

Digital platform integration

What is your favorite aspect of this product?

Online as well as offline data analysis

What do you dislike most about this product?

Some platforms are not easily integrated with this tool

What recommendations would you give to someone considering this product?

Go for it if digital data is your priority

Pros

Trustworthy
Performance Enhancing
Saves Time
Generous Negotitation

Brent G.

Role: Information Technology
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

Intuitive Product, but Pricey

Likeliness to Recommend

10 /10

What differentiates Looker from other similar products?

LookML and ease of use

What is your favorite aspect of this product?

Ability to generate quick dashboards once Models and Explores are built

What do you dislike most about this product?

No native drill-down capability Scaling for mobile devices awkward

What recommendations would you give to someone considering this product?

Make sure you get hands-on training from the Looker staff by those who are going to develop dashboards

Pros

Reliable
Trustworthy
Respectful
Client Friendly Policies

Cons

Inhibits Innovation
Less Generous

Looker

What is Looker?

Company Details

Need Assistance?

Awards & Recognition

Looker Ratings

83 Likeliness to Recommend

2 Since last award

94 Plan to Renew

2 Since last award

80 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Looker?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

BI Security Data access control management, including access permissions management, user authentication and enforcement of access permissions via technology.

Operational Reporting Capabilities Real-time detailed reporting to support operational business processes.

Spatial Analysis Ability to natively visualize and analyze spatial data out of the box tied to postcode, zipcode or spacial co-ordinates.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Self Service and Ad Hoc Capabilities Selected user groups are able to interact with BI data, slice and dice, and find answers on their own.

Data Exploration and Visualization Ability to visually manipulate, interact with, and explore data, and perform basic descriptive statistics and pattern detection.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Real-Time Visualization Ability to analyze and visualize data as soon as it becomes available via data-streaming pipelines.

Intelligent Alerts and Notifications Ability to create, manage, send and receive notifications, enhancing efficiency and productivity.

Advanced Analytics and Data Science Techniques including predictive, data and text mining, machine learning, forecasting, what-if analysis, sentiment analysis etc.

BI Platform Administration Centralized console to manage BI portal administration. Management metrics and reports on usage, resource utilization, security, and other activities.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Business Intelligence & Analytics - Midmarket

Customer Intelligence

Sales Analytics

Looker Reviews

Jayant S.

Quite affordable product, needs more features

Likeliness to Recommend

Pros

Ojas K.

Best digital analytics BI too

Likeliness to Recommend

Pros

Brent G.

Intuitive Product, but Pricey

Likeliness to Recommend

Pros

Cons

2
Since last award

2
Since last award

3
Since last award

Feature Ratings

BI Security

Operational Reporting Capabilities

Spatial Analysis

Mobile

Self Service and Ad Hoc Capabilities

Data Exploration and Visualization

Collaboration

Real-Time Visualization

Intelligent Alerts and Notifications

Advanced Analytics and Data Science

BI Platform Administration

Vendor Capability Ratings

Breadth of Features

Vendor Support

Business Value Created

Ease of IT Administration

Ease of Data Integration

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization