What is Looker?
Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
2
Since last award
94 Plan to Renew
2
Since last award
80 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Looker?
Pros
- Respectful
- Transparent
- Fair
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
BI Security
Operational Reporting Capabilities
Spatial Analysis
Mobile
Self Service and Ad Hoc Capabilities
Data Exploration and Visualization
Collaboration
Real-Time Visualization
Intelligent Alerts and Notifications
Advanced Analytics and Data Science
BI Platform Administration
Vendor Capability Ratings
Breadth of Features
Vendor Support
Business Value Created
Ease of IT Administration
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of Implementation
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
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Looker Reviews
- Role: Sales Marketing
- Industry: Insurance
- Involvement: End User of Application
Submitted Jul 2020
Understands how Data Drive Business
Likeliness to Recommend
Pros
- Respectful
- Unique Features
- Helps Innovate
- Continually Improving Product
Cons
- Under Delivered
Fred F.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Jul 2020
Great software with robust features
Likeliness to Recommend
What differentiates Looker from other similar products?
Very good customization features
What is your favorite aspect of this product?
Easy to use and great UX design
What do you dislike most about this product?
License costs too much
What recommendations would you give to someone considering this product?
Use trial version to evaluate software
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2020
Ok products with ability to customize but limited
Likeliness to Recommend
Pros
- Helps Innovate
- Efficient Service
- Unique Features
- Effective Service
Cons
- Slower Product Innovation
- Less Reliable
- Less Performance Enhancing