What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
99 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Mobile Support
Questionnaire Design/Survey Builder
Role and User Management
3rd-Party Integrations
Templates & Question Library
Branching and Logic
Data Analysis and Visualization
APIs and Integration
Multi-Channel Distribution
Customizable Branding
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Ease of IT Administration
Quality of Features
Ease of Data Integration
Vendor Support
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2026
Excellent product
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Carrie W.
- Role: Human Resources
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Apr 2026
Great, easy-to-use product!
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The "key seller" for our organization was the ease of integration with all of our existing Google Products. There was very little learning curve, it was easy to implement, use, and provided valuable tools to our organization.
What is your favorite aspect of this product?
Our favorite aspect of this product is the ease of implementation, especially if your organization already utilizes Google products.
What do you dislike most about this product?
The customization is not the most enhanced compared to other products. Google forms is sufficiently customizable for most situations, however, if you're looking for a more high-tech product, Google Forms is probably not the best option.
What recommendations would you give to someone considering this product?
Google Forms is extremely valuable to organizations that want an easy-to-use, easy-to-implement, high-yield product!
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Sushant C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2026
no nonsense form builder that works
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Forms google wins because it doesn't have the clutter of pro features that i won't ever use. google forms is the best because it is lightweight, and it loads fast even with slow connection speeds. i use google forms for everything from internal employee surveys to customer satisfaction polls. the fact that i can see result of the form as a pie chart instantly is a huge benefit to quick presentations. google forms is the most straightforward tool i've found in everything i do.
What is your favorite aspect of this product?
I really like the ease of sharing. i can just send a link, an email, a qr code even. the interface for adding questions is very smooth, just drag and drop to recap things. the ability to add collaborators on means that my whole team can pitch in on the wording. it's also nice that this automatically saves as i type, so i never lose stuff that was there. it's so sleek it makes you forget we get this for free.
What do you dislike most about this product?
I hate that you can't easily make payments via form. you have to set up third-party add-ons which can be a bit clunky to set up and don't always work perfectly.
What recommendations would you give to someone considering this product?
It is the best entry level form builder out there. if you need to get a survey live in minutes, this is your best bet. i use it every week, and have never failed with it once.
Pros
- Helps Innovate
- Saves Time
- Altruistic
- Reliable
Please tell us why you think this review should be flagged.
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