Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Forms
9.0 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Survey Software category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

85

Mobile Support

84

Questionnaire Design/Survey Builder

84

Role and User Management

83

Templates & Question Library

83

3rd-Party Integrations

83

Branching and Logic

82

Data Analysis and Visualization

82

APIs and Integration

82

Customizable Branding

82

Multi-Channel Distribution

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

85

Ease of Customization

84

Availability and Quality of Training

83

Quality of Features

83

Ease of IT Administration

83

Ease of Data Integration

83

Vendor Support

82

Breadth of Features

82

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Zinat K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2026

An honest look at the best free form builder

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

It's better than survey monkey to me because i don't get hit with a paywall after the first 10 responses. the only difference is that google forms is actually free. it is the greatest just because it respects the user's time. the interface is that which all users will be accustomed to using when we have an operating system for n years, no learning on the part of respondents.

What is your favorite aspect of this product?

I also have a preference for the short answer and paragraph options as the text boxes are dynamic. conditionnal annoncement where you can jump to a part based on what the respondent tells is also very practical in more advanced research. i've used it on academic surveys and it worked like a dream. plus, the security is top-notch as it is supported by google’s infrastructure.

What do you dislike most about this product?

The customisation is really limited and basic. you don't really get the ability to change the fonts much or space your elements out in some of them, things may wind up looking cramped.

What recommendations would you give to someone considering this product?

If you’re making a high-volume survey and want something that won’t charge you on a per response basis, this is probably your best bet. it is dependable and extremely durable.

Pros

  • Unique Features
  • Effective Service
  • Saves Time
  • Respectful

Anjali J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2026

Simple, Fast & Cost Effective Data Collection tool

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Form maintains simplicity, fast setup and tight integration with Google Sheets and Google Drive. It allows instant data collection and real tine response viewing without needing additional tools ot software installation.

What is your favorite aspect of this product?

I like how quickly forms can be created and responses are automatically organized in Google Sheets. This saved time and removes the need for manual data entry.

What do you dislike most about this product?

Customization and advanced logic options are limited. Overall good

What recommendations would you give to someone considering this product?

Go for it..Google Form is highly reccomended for students,teachers,teams and bussiness that need a simple, low cost solution for surveys, feedbacks, and registrations.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

Avani S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2026

the easiest way to collect data without the.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

the other survey builders such as surveys monkey or typeform start charging you when want to do anything useful. In contrast, google forms is a completely different product and virtually everything there is free. it’s the best because it integrates so well into the ecosystem i’m already using. i don't need to sign up and learn a complicated interface. it’s easy to use, ultra quick and it doesn’t try to upsell me every five minutes.

What is your favorite aspect of this product?

i love that it just populates the responses in a google sheet for you. it saves me so much time when it comes to entering data. the real-time collaboration is also a big win because my entire team can all edit the questions at the same time without overwriting one another. its actually surprisingly easy to set up logic branching for a free tool. i like the clean, simple appearance and that it doesn't distract from those filling in the form too.

What do you dislike most about this product?

its design and branding is slightly lacking. you can swap out the header image and a few accent colours, but it doesn’t become your high-end custom website.

What recommendations would you give to someone considering this product?

if you want a consistent enough way to capture data without a graduateschool-level learning curve or monthly fees, it’s the one. it's ideal for internal office surveys or simple customer feedback.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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