Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

Google

Google Cloud

Composite Score

8.9 /10

CX Score

9.3 /10

166 Reviews Write a Review

Claim Software

What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

0% Negative

4% Neutral

96% Positive

Pros

Transparent
Helps Innovate
Fair
Continually Improving Product

Feature Ratings

Average 83

Cloud Integration

Self Service Cloud Services

Configuration Validation

Application Release Automation

Cloud Migration

Cloud Analytics and Reporting

Orchestration and Workflow Management

Performance Monitoring Management

Capacity Management

Automatic Resource Scaling Elasticity

Cloud SLA Management Governance

Vendor Capability Ratings

Average 82

Business Value Created

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Cloud Infrastructure as a Service

Score 8.9

View Google Cloud in this category (opens in a new tab)

Google Cloud Reviews

Zoya K.

Role: Industry Specific Role
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2026

Solid browser-based performance

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

Google cloud just feels quicker when you’re working on huge datasets. way less clutter than azure, and network speed is among the best i've experienced. i picked this because bigquery is head and shoulders better than any other data warehouse i've used. you don’t need to deal with provisioning or scaling. It just works. the integration with other google services makes it a no-brainer for startups who wants to move fast without having an army of devops.

What is your favorite aspect of this product?

I couldn't the global vpc is so transparent - and i love it. you can have resources in different regions talking to each other on private ip and there's no need for complex peering or vpn tunnels. live migration of VMs has also been a life saver; my instances are never offline for maintenance as google just shuffles their hosting in the background. it’s the type of reliability that allows me to sleep.

What do you dislike most about this product?

The docs can be a bit maze like at times. every now and then, i come across guides that are outdated or refer to the old console layout which can be annoying when you aren’t exactly in a hurry.

What recommendations would you give to someone considering this product?

If you are working with big data or machine learning at all, this is the tool for you. it’s designed to do some heavy lifting and make infrastructure management less of a headache.

Pros

Acts with Integrity
Helps Innovate
Trustworthy
Unique Features

Karen V.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2025

powerful and reliable cloud management tool.

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

The thing that make it different from other related software that it stands out because of its AI, machine learning tools and its strong data analytics.

What is your favorite aspect of this product?

I like its strong performance and scalability, also works very fast. Reliable and secure for large data and applications.

What do you dislike most about this product?

I dislike that its interface is difficult which is confusing at first for beginners.

What recommendations would you give to someone considering this product?

Start with basic services before using advanced tools.

Pros

Effective Service
Caring
Continually Improving Product
Enables Productivity

Amit J.

Role: Information Technology
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2025

Scalable and modern cloud solution.

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

It feels fast for running largescale data and applications because it uses google own technology.

What is your favorite aspect of this product?

Good network performance and low latency. Easy integration with kubernetes and container work.

What do you dislike most about this product?

Costs are a bit difficult to understand because prices vary. Some services take time to read documentation.

What recommendations would you give to someone considering this product?

Google cloud best suited for rapidly scaling systems in the future. Datadriven work and modern apps can thrive here.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Cons

Less Respectful
Less Friendly Negotiation

Google Cloud

What is Google Cloud?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

Google Cloud Ratings

88 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Integration Includes real-time data integration, APIs, and data quality.

Self Service Cloud Services Self-service provisioning (infrastructure, middleware, application) automation, including a service catalog and policy-based life-cycle management capabilities

Configuration Validation Reviews resources within a cloud footprint to confirm required configurations and standards.

Application Release Automation Continuously manage the release and maintenance of applications.

Cloud Migration Migration of applications and workloads to cloud.

Cloud Analytics and Reporting The ability to track, report and vizualize cloud resource consumption to support life-cycle management, capacity planning, and (optionally) chargeback/showback

Orchestration and Workflow Management Orchestrating IT Processes such as Provisioning and RunBook Automation across on-prem and cloud workloads

Performance Monitoring Management Provide visibility into & control over the performance of servers/VMs, network, storage

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Automatic Resource Scaling Elasticity Ability to scale horizontally to more instances when extra throughput or storage is required.

Cloud SLA Management Governance Collects, aggregates and manages data to ensure adherence to committed service levels.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Cloud Infrastructure as a Service

Google Cloud Reviews

Zoya K.

Solid browser-based performance

Likeliness to Recommend

Pros

Karen V.

powerful and reliable cloud management tool.

Likeliness to Recommend

Pros

Amit J.

Scalable and modern cloud solution.

Likeliness to Recommend

Pros

Cons

Most Popular Google Cloud Comparisons

Microsoft Azure Arc

AWS Systems Manager

Red Hat Openshift

Oracle Cloud Infrastructure

ServiceNow Cloud Accelerate

Vmware Cloud Foundation Operations

Feature Ratings

Cloud Integration

Self Service Cloud Services

Configuration Validation

Application Release Automation

Cloud Migration

Cloud Analytics and Reporting

Orchestration and Workflow Management

Performance Monitoring Management

Capacity Management

Automatic Resource Scaling Elasticity

Cloud SLA Management Governance

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support