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Google

Google Cloud

Composite Score

8.9 /10

CX Score

9.3 /10

164 Reviews Write a Review

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What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details

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Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

0% Negative

4% Neutral

96% Positive

Pros

Transparent
Helps Innovate
Fair
Continually Improving Product

Feature Ratings

Average 83

Cloud Integration

Self Service Cloud Services

Configuration Validation

Application Release Automation

Cloud Migration

Cloud Analytics and Reporting

Orchestration and Workflow Management

Performance Monitoring Management

Capacity Management

Automatic Resource Scaling Elasticity

Cloud SLA Management Governance

Vendor Capability Ratings

Average 82

Business Value Created

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Cloud Infrastructure as a Service

Score 8.9

View Google Cloud in this category (opens in a new tab)

Google Cloud Reviews

Indars S.

Role: Information Technology
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2026

Great option for cloud services

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Speed and reliability, especially when working with large datasets

What is your favorite aspect of this product?

Cloud Run (managed), GKE, Global load balancer, Global VPC are biggest differentiators in our opinion

What do you dislike most about this product?

nothing really, maybe cost wise might be more moderate

What recommendations would you give to someone considering this product?

Trial it first. But basically offerings are similar to other major cloud providers.

Pros

Helps Innovate
Reliable
Enables Productivity
Efficient Service

Cons

Less Generous

Prem P.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2026

The most innovative cloud for future growth

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

I am always impressed of the new features they are adding when i look at google cloud roadmap. the difference being they seem to focus on solving future problems; quantum compute, advanced ai etc. instead of just copying what other people is doing I picked it because I want our company to be on a platform that’s continuously stretching the limits of what we can do.

What is your favorite aspect of this product?

We love the cloud run jobs for our regular schedule tasks. it’s a pretty clean way to run batch processes without the server management. Also, Considering the google maps platform integration the huge plus for our location based services. the overall reliability has been fantastic; we’ve had nearly zero downtime in the two years that we’ve run on the platform. it feels very solid.

What do you dislike most about this product?

The billing dashboard is not as intuitive to me. that sometimes it is difficult to pinpoint the peak driver of expense without some digging.

What recommendations would you give to someone considering this product?

Google cloud is the best platform for you if building on an innovatively smart platform matters to you. it’s designed for tomorrow’s computer technology.

Pros

Helps Innovate
Trustworthy
Inspires Innovation
Saves Time

Kiran R.

Role: Sales Marketing
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2026

The best cloud for open source enthusiasts

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

Google cloud feels like it has the soul of open source. because they gave the world kubernetes and tensorflow, their managed versions of these tools feel the most "real." i went with gcp in part because i wanted a platform that didn't strike me as a walled garden. great, most of the internal products seem based on open standard instead of lock in whenever possible.

What is your favorite aspect of this product?

Cloud spanner database is amazing. attaining relational consistency at the global scale is something i didn’t even thing was feasible until now. i also love the local ssd options for our performance-computation stuff — the i/o rates are literally insane. outside of the unlockable content it’s obvious the hardware running behind the scenes is high-end. the whole thing feels snappy and responsive.

What do you dislike most about this product?

The web console tends to be heavy on memory. it can slow your browser down if you have a bunch of tabs open.

What recommendations would you give to someone considering this product?

If you care about open standards and performance, google cloud is the place to be. it’s a tool for serious developers.

Pros

Enables Productivity
Unique Features
Respectful
Generous Negotitation

Google Cloud

What is Google Cloud?

Company Details

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Awards & Recognition

2025 Emotional Footprint Champion

Google Cloud Ratings

88 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Integration Includes real-time data integration, APIs, and data quality.

Self Service Cloud Services Self-service provisioning (infrastructure, middleware, application) automation, including a service catalog and policy-based life-cycle management capabilities

Configuration Validation Reviews resources within a cloud footprint to confirm required configurations and standards.

Application Release Automation Continuously manage the release and maintenance of applications.

Cloud Migration Migration of applications and workloads to cloud.

Cloud Analytics and Reporting The ability to track, report and vizualize cloud resource consumption to support life-cycle management, capacity planning, and (optionally) chargeback/showback

Orchestration and Workflow Management Orchestrating IT Processes such as Provisioning and RunBook Automation across on-prem and cloud workloads

Performance Monitoring Management Provide visibility into & control over the performance of servers/VMs, network, storage

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Automatic Resource Scaling Elasticity Ability to scale horizontally to more instances when extra throughput or storage is required.

Cloud SLA Management Governance Collects, aggregates and manages data to ensure adherence to committed service levels.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Cloud Infrastructure as a Service

Google Cloud Reviews

Indars S.

Great option for cloud services

Likeliness to Recommend

Pros

Cons

Prem P.

The most innovative cloud for future growth

Likeliness to Recommend

Pros

Kiran R.

The best cloud for open source enthusiasts

Likeliness to Recommend

Pros

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Feature Ratings

Cloud Integration

Self Service Cloud Services

Configuration Validation

Application Release Automation

Cloud Migration

Cloud Analytics and Reporting

Orchestration and Workflow Management

Performance Monitoring Management

Capacity Management

Automatic Resource Scaling Elasticity

Cloud SLA Management Governance

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support