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Google

Google Cloud

Composite Score

8.8 /10

CX Score

9.2 /10

203 Reviews Write a Review

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What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details

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Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

1% Negative

4% Neutral

95% Positive

Pros

Fair
Transparent
Helps Innovate
Continually Improving Product

Feature Ratings

Average 82

Cloud Integration

Self Service Cloud Services

Application Release Automation

Configuration Validation

Cloud Analytics and Reporting

Cloud Migration

Capacity Management

Orchestration and Workflow Management

Performance Monitoring Management

Automatic Resource Scaling Elasticity

Cloud SLA Management Governance

Vendor Capability Ratings

Average 81

Ease of Data Integration

Business Value Created

Ease of IT Administration

Ease of Implementation

Breadth of Features

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support

Also Featured in...

Cloud Infrastructure as a Service

Score 8.9

View Google Cloud in this category (opens in a new tab)

Google Cloud Reviews

Absai N.

Role: C-Level
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2026

Reliable and Innovative Cloud Platform

Likeliness to Recommend

8 /10

What differentiates Google Cloud from other similar products?

Google Cloud integrates seamlessly with other Google applications and it has strong security monitoring

What is your favorite aspect of this product?

I like the user interface which is easy to use and Google Cloud provides great data analysis.

What do you dislike most about this product?

I struggle with the pricing structure and I hope Google develops a simpler or clearer pricing structure.

What recommendations would you give to someone considering this product?

Take advantage of the free credits and services available to test the platform prior to committing.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Vanshraj G.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2026

Cloud Platform with Reliable Everyday Management

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

However, one of the reasons Google Cloud stands out is the diversity of cloud services it offers, which are seamlessly integrated and work well together, thereby making it easier to manage various workloads. What's more, the infrastructure is reliable and scalable, and the usage of the built-in management and monitoring tools keeps things organized without introducing unnecessary complexity.

What is your favorite aspect of this product?

My favorite aspects include the ease of provisioning and managing cloud resources and the simplicity of the console helps to complete everyday tasks quickly, as well as being scalable to meet changing demands with minimal effort.

What do you dislike most about this product?

As yet I don't have anymore significant issues but sometimes the number of services can take a little while to get used to the layout.

What recommendations would you give to someone considering this product?

I'd suggest spending some time getting to know the service basics and after you're familiar with the platform, it's not a big deal to manage workloads or to benefit from its scalability.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Abhishek P.

Role: Student Academic
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2026

I think it is easy to manage cloud solution

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

i think it offers strong data analytics tools like BigQuery and this platform has a global infrastructure

What is your favorite aspect of this product?

i think it is reliable performance and uptime ans also strong integration with AI and other google services

What do you dislike most about this product?

according to me the billing is hard to predict or hard touble estimating costs

What recommendations would you give to someone considering this product?

i give recommendation that its good for startups and students and it is free tier to learn the platform

Pros

Continually Improving Product
Effective Service
Saves Time
Helps Innovate

Google Cloud

What is Google Cloud?

Company Details

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Awards & Recognition

2026 Data Quadrant Champion

2025 Emotional Footprint Champion

Google Cloud Ratings

88 Likeliness to Recommend

99 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Integration Includes real-time data integration, APIs, and data quality.

Self Service Cloud Services Self-service provisioning (infrastructure, middleware, application) automation, including a service catalog and policy-based life-cycle management capabilities

Application Release Automation Continuously manage the release and maintenance of applications.

Configuration Validation Reviews resources within a cloud footprint to confirm required configurations and standards.

Cloud Analytics and Reporting The ability to track, report and vizualize cloud resource consumption to support life-cycle management, capacity planning, and (optionally) chargeback/showback

Cloud Migration Migration of applications and workloads to cloud.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Orchestration and Workflow Management Orchestrating IT Processes such as Provisioning and RunBook Automation across on-prem and cloud workloads

Performance Monitoring Management Provide visibility into & control over the performance of servers/VMs, network, storage

Automatic Resource Scaling Elasticity Ability to scale horizontally to more instances when extra throughput or storage is required.

Cloud SLA Management Governance Collects, aggregates and manages data to ensure adherence to committed service levels.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Cloud Infrastructure as a Service

Google Cloud Reviews

Absai N.

Reliable and Innovative Cloud Platform

Likeliness to Recommend

Pros

Vanshraj G.

Cloud Platform with Reliable Everyday Management

Likeliness to Recommend

Pros

Abhishek P.

I think it is easy to manage cloud solution

Likeliness to Recommend

Pros

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Feature Ratings

Cloud Integration

Self Service Cloud Services

Application Release Automation

Configuration Validation

Cloud Analytics and Reporting

Cloud Migration

Capacity Management

Orchestration and Workflow Management

Performance Monitoring Management

Automatic Resource Scaling Elasticity

Cloud SLA Management Governance

Vendor Capability Ratings

Ease of Data Integration

Business Value Created

Ease of IT Administration

Ease of Implementation

Breadth of Features

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support