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Google

Google Cloud

Composite Score

8.9 /10

CX Score

9.3 /10

164 Reviews Write a Review

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What is Google Cloud?

Google Cloud provides the building blocks so you can quickly develop everything from simple websites to complex applications. Explore how you can make Google Cloud work for you.

Company Details

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Google Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Cloud?

0% Negative

4% Neutral

96% Positive

Pros

Transparent
Helps Innovate
Fair
Continually Improving Product

Feature Ratings

Average 83

Cloud Integration

Self Service Cloud Services

Configuration Validation

Application Release Automation

Cloud Migration

Cloud Analytics and Reporting

Orchestration and Workflow Management

Performance Monitoring Management

Capacity Management

Automatic Resource Scaling Elasticity

Cloud SLA Management Governance

Vendor Capability Ratings

Average 82

Business Value Created

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Cloud Infrastructure as a Service

Score 8.9

View Google Cloud in this category (opens in a new tab)

Google Cloud Reviews

Kavita S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2026

The most intuitive cloud console available

Likeliness to Recommend

9 /10

What differentiates Google Cloud from other similar products?

I've used all the big cloud providers, and google cloud has by far the best user interface. not just the search bar at the top that actually works and finds what you need instantly, of course, but the difference is in the user experience. it feels like a modern web app rather than a complicated piece of enterprise software.

What is your favorite aspect of this product?

The project-level isolation is perfect for our agency. we are able to keep every client's resources completely separate and have billing for every one of them. i also love the "estimated cost" feature that pops up whenever you are about to create a new resource. it helps us avoid any nasty surprises at the end of the month. the mobile app is also surprisingly good for checking on things while on the go.

What do you dislike most about this product?

Sometimes the error messages in the console are a bit vague. you often have to dive into the logs to find out what would have gone wrong.

What recommendations would you give to someone considering this product?

If you want a cloud platform that is easy to navigate and manage, go with google cloud. it's the most easy to navigate cloud platform out there.

Pros

Helps Innovate
Continually Improving Product
Efficient Service
Inspires Innovation

Nandini S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2026

A modern cloud computing experience

Likeliness to Recommend

10 /10

What differentiates Google Cloud from other similar products?

Google Cloud offers modern cloud computing features that make project management more efficient.

What is your favorite aspect of this product?

I've used it to keep my tasks organized in a cloud environment.

What do you dislike most about this product?

Sometimes it takes a while to understand the initial configuration.

What recommendations would you give to someone considering this product?

I recommend users consult the platform's guides and tutorials.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Tohik K.

Role: Industry Specific Role
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2026

Excellent support for hybrid cloud setups

Likeliness to Recommend

8 /10

What differentiates Google Cloud from other similar products?

Anthos simplified our cloudlife transition. we have some on-premise hardware remaining, and google cloud also lets us manage it from a single pane of glass. the difference is google actually embraces the hybrid model as opposed to just trying to put everything in their datacenters it’s been the best bridge into modern cloud features for our legacy systems to start using.

What is your favorite aspect of this product?

The cloud identity features are great. it meshes nicely with our current workspace accounts, onboarding new employees is simply a matter of adding them to a group. the cloud deployment manager is also a very powerful tool to help us generate templates for our infrastructure. so that everything sounds like it was built to be automated and fits really nicely into our desire to have infrastructure as code.

What do you dislike most about this product?

Some of the more advanced networking features have a steep learning curve. you definitely need some time to adjust with their way of routing.

What recommendations would you give to someone considering this product?

Google cloud is the best hybrid solutions ever for any large enterprise with a mix of old and new tech. it’s powerful and very flexible.

Pros

Reliable
Enables Productivity
Fair
Client's Interest First

Google Cloud

What is Google Cloud?

Company Details

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Awards & Recognition

2025 Emotional Footprint Champion

Google Cloud Ratings

88 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Google Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Integration Includes real-time data integration, APIs, and data quality.

Self Service Cloud Services Self-service provisioning (infrastructure, middleware, application) automation, including a service catalog and policy-based life-cycle management capabilities

Configuration Validation Reviews resources within a cloud footprint to confirm required configurations and standards.

Application Release Automation Continuously manage the release and maintenance of applications.

Cloud Migration Migration of applications and workloads to cloud.

Cloud Analytics and Reporting The ability to track, report and vizualize cloud resource consumption to support life-cycle management, capacity planning, and (optionally) chargeback/showback

Orchestration and Workflow Management Orchestrating IT Processes such as Provisioning and RunBook Automation across on-prem and cloud workloads

Performance Monitoring Management Provide visibility into & control over the performance of servers/VMs, network, storage

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Automatic Resource Scaling Elasticity Ability to scale horizontally to more instances when extra throughput or storage is required.

Cloud SLA Management Governance Collects, aggregates and manages data to ensure adherence to committed service levels.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Cloud Infrastructure as a Service

Google Cloud Reviews

Kavita S.

The most intuitive cloud console available

Likeliness to Recommend

Pros

Nandini S.

A modern cloud computing experience

Likeliness to Recommend

Pros

Tohik K.

Excellent support for hybrid cloud setups

Likeliness to Recommend

Pros

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Feature Ratings

Cloud Integration

Self Service Cloud Services

Configuration Validation

Application Release Automation

Cloud Migration

Cloud Analytics and Reporting

Orchestration and Workflow Management

Performance Monitoring Management

Capacity Management

Automatic Resource Scaling Elasticity

Cloud SLA Management Governance

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support