Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

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Awards & Recognition

Google Analytics won the following awards in the Product Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
4% Neutral
95% Positive

Pros

  • Performance Enhancing
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Feature Ratings

Average 84

Analytics and Reporting

86

Device and Browser Analytics

85

Data Management

85

Marketing Analytics

85

Conversion Analysis

84

Audience Segmentation

84

Data Integrity

83

Data Warehousing

83

Data Analysis and Survey Function

83

API Framework

82

Mobile Functionality

81

Vendor Capability Ratings

Average 82

Business Value Created

86

Ease of Data Integration

84

Breadth of Features

83

Ease of Implementation

83

Quality of Features

83

Ease of Customization

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

82

Ease of IT Administration

81

Availability and Quality of Training

81

Vendor Support

78

Google Analytics Reviews

Sai P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Dec 2023

Unveiling the Power of Data with Google Analytics

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

It helps us to understand how users interact with our websites, identify areas for improvement, and track the success of our marketing campaigns. With this platform, we can set up goals and monitor conversions to accurately measure the effectiveness of our strategies. The customizable features, such as custom events and user flow tracking, provide flexibility to analyze specific areas of our website. Google Analytics empowers marketers to make informed decisions and optimize their campaigns based on data-driven insights.

What do you dislike most about this product?

Although Google Analytics provides numerous features, it can be difficult to set up accurate segments. The accuracy of segments can be affected by data sampling, and I believe improvements are required in this regard. Furthermore, it would be helpful to have more advanced data visualization options and the ability to effortlessly share those visualizations with my team.

What recommendations would you give to someone considering this product?

Highly recommended but focus on your specific needs and the nature of your business.

Pros

  • Trustworthy
  • Efficient Service
  • Client Friendly Policies
  • Acts with Integrity

Vibha K.

  • Role: Information Technology
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Great product to combine analytics with google

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

I believe the biggest distinction is the integration with the Google ecosystem. Also, the e-commerce and the cross device tracking features are quite useful.

What is your favorite aspect of this product?

This product focused on the Machine Learning and insights from the very early stage. While other products are now incorporating these mechanisms.

What do you dislike most about this product?

I don't dislike anything about the product. It certainly can improvise on the features and stay up on the futuristic trends.

What recommendations would you give to someone considering this product?

Explore and dirty your hands on the free version and you can then map it to your requirements and capabilities.

Pros

  • Fair
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rohit G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Insight Track with Google Analytics

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Google Analytics comes with a seamless integration with other Google services creates a robust ecosystem for data analysis and marketing, offering a comprehensive view, Basically it was comes with free version and it assessible to a wide range of users, offering substanial features without direct cost. When we do Integration with AI and machine learning it also automates insights and recommendations, making it easier to take action for data-driven decisions.

What do you dislike most about this product?

It comes with Free Version but real time data reporting is limited and upgrade for immediate insights. Apart from this while we integration is a strength, some users might prefer more indepenence from a single ecosystem provider

What recommendations would you give to someone considering this product?

Come with Google Analytics and try basic features and functionalities. Take advantage of Google Training resources to build and use key feature of Google Analytics.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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