GoodData
7.4 /10

What is GoodData?

GoodData is revolutionizing the way companies are providing analytics directly to their customers and partners. Integrating seamlessly into workflows, GoodData provides authenticated access to business reporting, dashboards, and ad hoc analytics that is timely, relevant and customizable to independent users.

Company Details


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GoodData Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoodData.

80 Likeliness to Recommend

3
Since last award

95 Plan to Renew

7
Since last award

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoodData?

8% Negative
17% Neutral
75% Positive

Pros

  • Trustworthy
  • Respectful
  • Fair
  • Enables Productivity

Cons

  • Commodity Features

Feature Ratings

Average 73

Dashboard

81

BI Security

77

Operational Reporting Capabilities

77

BI Platform Administration

77

Data Exploration and Visualization

74

Collaboration

73

Data Connectors and Data Mashup

71

Intelligent Alerts and Notifications

70

Mobile

68

Self Service and Ad Hoc Capabilities

68

Vendor Capability Ratings

Average 73

Ease of Data Integration

80

Business Value Created

79

Ease of Implementation

76

Product Strategy and Rate of Improvement

73

Vendor Support

72

Quality of Features

72

Usability and Intuitiveness

72

Availability and Quality of Training

71

Ease of Customization

70

Ease of IT Administration

70

Breadth of Features

69

GoodData Reviews

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2023

East to use. Tool has not kept up with modern BI.

Likeliness to Recommend

5 /10

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Respectful

Cons

  • Slower Product Innovation
  • Less Generous
  • Less Transparent

Kirill P.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Great product, ease of integration, nice features

Likeliness to Recommend

6 /10

What differentiates GoodData from other similar products?

Pricing and features

What is your favorite aspect of this product?

Dashboards and ease of integration with data

What do you dislike most about this product?

Complexity and infrastructure layer, DR

What recommendations would you give to someone considering this product?

Maintenance and support team for GoodData Onpremise

Pros

  • Helps Innovate
  • Enables Productivity
  • Client's Interest First
  • Friendly Negotiation

Cons

  • Less Performance Enhancing
  • Less Inspiring

Lisa S.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Tailored only to US for GIS type features

Likeliness to Recommend

1 /10

What differentiates GoodData from other similar products?

Other products are more expensive but fulfill business requirements.

What is your favorite aspect of this product?

Not Applicable.

What do you dislike most about this product?

Almost everything. Too many issues to list but here are some: Cannot handle Big Data., CSV.files, Way too many limitations to creating simple calculations and standard visualizations. -- cannot customize the look and feel. Organization of metrics and Sharing metrics is very difficult within teams. UX / UI clunky and limited capabilities. Mapping capability is focused on US only. MAQL is not elegant.

What recommendations would you give to someone considering this product?

Good for small datasets. Good for basic analyses. Affordable - less expensive than Tableau. Support team seems to be responsive.

Cons

  • Less Performance Enhancing
  • Less Productive
  • Wastes Time

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