What is FreeAgent?
Snap an expense, fire off an invoice, check your cashflow, stay on top of your tax. Take care of business, anywhere.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
90 Likeliness to Recommend
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love FreeAgent?
Pros
- Reliable
- Trustworthy
- Efficient Service
- Caring
Cons
- Slower Product Innovation
- Inhibits Innovation
- Commodity Features
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Cash Flow Management
Reconciliation
Cost Revenue Tracking
Accounts Payable Purchase Orders
Expense Management
Integration APIs
Accounts Receivable Invoicing
General Ledger Chart of Accounts
Dashboards, Analytics and Reporting
Budgeting Forecasting
Project Accounting
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
FreeAgent Reviews
Samuel G.
- Role: Consultant
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2022
Great product for basic business accounting
Likeliness to Recommend
What differentiates FreeAgent from other similar products?
It’s UK-based
What is your favorite aspect of this product?
Integration with banks
What do you dislike most about this product?
It’s design and app
What recommendations would you give to someone considering this product?
Explore your bank integration
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Catherine G.
- Role: Industry Specific Role
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2022
Their customer service team are superb.
Likeliness to Recommend
What differentiates FreeAgent from other similar products?
Ease of use, pleasant piece of software and a quick, friendly customer service team.
What is your favorite aspect of this product?
Overview of banking and the fact you can get a discount on the annual price by recommending it to others.
What do you dislike most about this product?
Notifications on the overview screen have to be read and can't just be dismissed. They're never helpful or relevant either.
What recommendations would you give to someone considering this product?
Go for it. You'll be amazed how much time you'll save by having accounting software
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Julia P.
- Role: Sales Marketing
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Dec 2021
Great Product, Easy Accounting for Everyone
Likeliness to Recommend
What differentiates FreeAgent from other similar products?
After reviewing various similar services, we decided that freeagent linked better with our business account and with a very intuitive dashboard and set up was the perfect software for our business. All the main information can be seen on the dashboard summary, the main difference between Freeagent and similiar products - in my opinion - is the ease of use of FreeAgent - anyone even with minimal accounting and reporting skills can navigate this and no endless hours of training required. There are a lot of more advanced features on the software too. But I have found it the best software that caters to all abilities.
What is your favorite aspect of this product?
It's has a lot of features and it's ease of integration with our banking has saved a lot of time for our business . It's also a very reliable tool overall and it's simplicity is genuinely what makes it a perfect fit for our business.
What do you dislike most about this product?
Probably the complexity when linking multiple accounts, especially if the second bank account does not naturally integrate with FreeAgent.
What recommendations would you give to someone considering this product?
If you bank with a financial institution that integrates with freeagent 100% would recommend as you will find it does above and beyond what needed to manage business finances, invoices, receipts and tax returns. And if you don't bank with someone that links, because of how great this product has been overall, I would recommend to consider this anyway.
Pros
- Trustworthy
- Efficient Service
- Saves Time
- Reliable
Cons
- Slower Product Innovation