What is Forsta?
Forsta is an Experience and Research Technology Platform that gathers and analyzes data, and translates the findings into shareable actions to inform decision-making and drive growth. Forsta’s technology is designed to discover, analyze and share smart insights packed with real action potential, and help organizations better understand the full Human Experiences of their audiences.
Company Details
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Get AssistanceForsta Ratings
Real user data aggregated to summarize the product performance and customer experience.
87 Likeliness to Recommend
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Forsta?
Pros
- Performance Enhancing
- Enables Productivity
- Saves Time
- Client's Interest First
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Branching and Logic
Customizable Branding
3rd-Party Integrations
Multi-Media Support
Questionnaire Design/Survey Builder
Role and User Management
Mobile Support
APIs and Integration
Data Analysis and Visualization
Templates & Question Library
Multi-Channel Distribution
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Breadth of Features
Quality of Features
Vendor Support
Ease of Customization
Business Value Created
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
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Forsta Reviews
Zachary S.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Nov 2022
"Easy to understand tool with lots of features."
Likeliness to Recommend
What differentiates Forsta from other similar products?
It stands out from similar programs due to the ease with which it can be customized and the simplicity with which it can be used.
What is your favorite aspect of this product?
Its intuitive design and the fact that no special training is needed to use it have proven to be invaluable to our company. With their help, we have been able to conduct market research and gather data that will aid in the expansion of our business, all with minimal effort and time spent setting up the application.
What do you dislike most about this product?
While the option to generate reports is useful, I found that learning how to use it effectively was time-consuming and confusing due to the complexity of the steps involved in doing so. I recommend that they improve this part of the program more user-friendly.
What recommendations would you give to someone considering this product?
This software comes highly recommended from me since it is a powerful instrument in the field of market research due to its intuitive interface, competitive data analysis capabilities, and strict adherence to industry standards for data protection and authenticity.
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
Kamande G.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted Oct 2022
Handling Business Surveys Made Easy
Likeliness to Recommend
What differentiates Forsta from other similar products?
It offers great employee engagement features and also is a top solution for business surveys. All these makes it different from the rest.
What is your favorite aspect of this product?
I like the ease of deploying, understanding and using Forsta It comes with read to use survey templates making the process of surveying easy and fast
What do you dislike most about this product?
All has worked beyond my expectation with Forsta
What recommendations would you give to someone considering this product?
I recommend Forsta for both business surveying and employee engagement as we have used it in both successfully.
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Caring
Bakira R.
- Role: Industry Specific Role
- Industry: Biotechnology
- Involvement: Business Leader or Manager
Submitted Sep 2022
Disappointed I haven't used it so many years ago.
Likeliness to Recommend
What differentiates Forsta from other similar products?
It's an end to end solution, so it covers all features and processes we need, from gathering, to action management plans.
What is your favorite aspect of this product?
If I had to choose, probably dashboards and text analytics, saves me so much time!
What do you dislike most about this product?
At the moment, nothing
What recommendations would you give to someone considering this product?
If you're looking for only a survey tool to put the data in your storage box, don't go with Forsta. If you're ready to apply CX program in it's brightest aspects, accepting the facts and being open to level up your CX game, than consider Forsta.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing