What is Firstup?
Firstup is redefining the digital employee experience to put people first and lift companies up. Firstup makes communication solutions that build authentic engagement and create two-way conversation between employees and companies. The Firstup orchestration engine connects every worker, everywhere, on any device with personalized information that helps them do their best work.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
1
Since last award
100 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Firstup?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Surveys and Polling
Newsletter Creation
Emergency Notification
Mobile
Intranet
Instant Messaging
Rewards Recognition
News Feeds, Alerts & Notifications
Application Integration
Single Sign-On (SSO)
Employee Directory
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Quality of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Ease of Implementation
Product Strategy and Rate of Improvement
Vendor Support
Business Value Created
Usability and Intuitiveness
Firstup Reviews
Trevor R.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Nov 2022
Amazing ROI with Firstup!
Likeliness to Recommend
What differentiates Firstup from other similar products?
Firstup's platform makes it quick and easy for employees to engage with one another internally as well as share curated content externally on their personal channels. At my organization, we have found great success and fantastic ROI.
What is your favorite aspect of this product?
My favorite aspect is the external social media sharing where employees can access curated and pre-approved content that they can easily share with their own networks via their personal social media.
What do you dislike most about this product?
At this time I do not have anything that I dislike about Firstup.
What recommendations would you give to someone considering this product?
I would recommend testing out the product and meeting with the client services team. They are fantastic and can easily connect you with other top clients. It also may be helpful to attend a Firstup seminar like their Attune conference.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
ekrah r.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2022
Easy to use and navigate
Likeliness to Recommend
What differentiates Firstup from other similar products?
It is self taught on how to use
What is your favorite aspect of this product?
The mobile version is great and easy to use
What do you dislike most about this product?
I have no dislike for this product
What recommendations would you give to someone considering this product?
This product is recommended to professionals in fields that engage in continuous communication
Pros
- Helps Innovate
- Efficient Service
- Inspires Innovation
- Caring
Cecil E.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2022
Our first choice for client communication.
Likeliness to Recommend
What differentiates Firstup from other similar products?
Firstup has helped us reach more associates than ever before. We are currently able to target communications to specific teams of associates and deliver data that are relevant to their location and role inside the company. This platform has helped us provide our associate’s information that matters to them, once they want it, where they want it. The Analyze reports permit us to trace and measure all items of communication to better understand what content our associates are participating with and use these metrics to form our future communication strategies.
What is your favorite aspect of this product?
I like how simple it’s to transfer numerous activities for workers to share with their social networks to spread the whole awareness of a company. It’s nice for sharing company announcements, new products, launches, blogs, open job opportunities, and far more! The worker communication part involved in the usage of Firstup makes it much simpler for workers to stay connected, and have a measurable way of achieving goals.
What do you dislike most about this product?
We dislike the timeline of collaboration before service impacting events/changes. We need more days. More than a week could be very much appreciated. There are many service disruptions within the past year that we hope doesn’t continue.
What recommendations would you give to someone considering this product?
If you’re trying to interact with your workers in an exceedingly cooperative way and to extend employee involvement in larger company goals, Firstup is a useful gizmo to induce a step in the right direction.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Unique Features
