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Salesforce.Com Inc

Field Service Lightning

Salesforce Field Service Lightning Software empowers your employees to deliver intelligent and connected service in the field. Field Service Lightning Software helps you: Improve first-visit resolution with Field Service Lightning; Boost employee productivity in the field; Automate appointment scheduling; Manage agents, dispatchers, and mobile workers; Get real-time visibility into all operations; Optimize mobile workforce allocation; and Keep customers updated at every step of the way.


Composite Score


CX Score


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Reports on iPad

Field Service Lightning Product Report

The scores above are a summary of a comprehensive report available for this product, aggregating feedbacking from real IT professionals and business leaders.

Field Service Lightning has a product scorecard to explore each product feature, capability, and so much more.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

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