What is EZ Texting?
EZ Texting is a SaaS company that delivers the fastest, easiest and most reliable way to connect. It has served over 165,000 customers and is a platform for business users, setting the standard for business texting. EZ Texting messaging solutions allow businesses to quickly and effectively reach and engage their mobile audiences.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
88 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love EZ Texting?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Scheduled Messaging
Text Messaging
Social Media Marketing Management
Opt-in
Loyalty Promotions Management
Mobile Marketing Management
Marketing Analytics
Communication Archive
Application Integration
Mobile Payments
Surveys Feedback
Vendor Capability Ratings
Ease of IT Administration
Business Value Created
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Quality of Features
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Implementation
Ease of Customization
EZ Texting Reviews
- Role: C-Level
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Feb 2022
Great easy to use and begin mass texting
Likeliness to Recommend
Pros
- Effective Service
- Saves Time
- Fair
- Transparent
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2022
Easy to use, but hard to get ahold of.
Likeliness to Recommend
Pros
- Trustworthy
- Caring
- Helps Innovate
- Enables Productivity
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
Great product. Bug fixes can be slow.
Likeliness to Recommend
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Charges for Enhancements