What is Exterro E-Discovery?
The Exterro Platform is a single, natively built, fully integrated solution that unifies all of Exterro's E-Discovery and Information Governance products. Further, it includes our integration hub, which connects to the industry's broadest range of 3rd party tools, system applications, and data sources, orchestrating processes across applications and minimizing your cost of ownership.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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81 Likeliness to Recommend
89 Plan to Renew
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+73 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Exterro E-Discovery?
Pros
- Friendly Negotiation
- Saves Time
- Respectful
- Efficient Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Annotations
Chain of Custody Preservation
Classification and Data Parsing
Review
Native Format
Optical Character Recognition
Tagging Metadata and Organization
Audio Transcription
Email Threading
Legal Hold
Data Analysis and Visualization
Vendor Capability Ratings
Ease of IT Administration
Availability and Quality of Training
Ease of Data Integration
Ease of Implementation
Vendor Support
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Exterro E-Discovery Reviews
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jul 2020
It may appear to be expensive, but well worth it!!
Likeliness to Recommend
Pros
- Saves Time
- Fair
- Continually Improving Product
- Enables Productivity