What is Epic?
The award-winning Epic EMR is known for being fast and physician-friendly. Integrated access and revenue systems simplify administration.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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81 Likeliness to Recommend
97 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Epic?
Pros
- Security Protects
- Respectful
- Reliable
- Fair
Cons
- Under Delivered
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Medical Management
Cloud Hosting
Evaluation and Management Coding
Clinical Flow
Meaningful Use Certification
Patient Portal
Medical Charting
E-Prescribing
Compliance Tracking
Lab Integration
Appointment Management
Vendor Capability Ratings
Quality of Features
Breadth of Features
Business Value Created
Vendor Support
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Usability and Intuitiveness
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Customization
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Epic Reviews
Georgia P.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: Initial Implementation
Submitted Mar 2021
Easy to use but pricey. Great tech support.
Likeliness to Recommend
What differentiates Epic from other similar products?
It is very widely used and extremely user friendly and customizable
What is your favorite aspect of this product?
The customizations
What do you dislike most about this product?
The cost is very high but you get what you pay for
What recommendations would you give to someone considering this product?
Go for it. It’s a proven brand and is used widely.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: Vendor Management and Renewal
Submitted Mar 2021
Very popular and polished software system!
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Cons
- Less Performance Enhancing
- Commodity Features
Katie C.
- Role: Consultant
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jan 2021
Best EMR for medical providers
Likeliness to Recommend
What differentiates Epic from other similar products?
It is just so much more intuitive, easier to use, more customizable, and better for medical providers to use.
What is your favorite aspect of this product?
The templates for inpatient note documentation.
What do you dislike most about this product?
Honestly, nothing.
What recommendations would you give to someone considering this product?
You won't regret switching to Epic.
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Reliable