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Dynatrace Logo Award Winner Product Badge
Dynatrace

Dynatrace

Composite Score
8.3 /10
CX Score
8.6 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the AIOps category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Inspires Innovation

Feature Ratings

Average 86

Analyze Activity Data

89

Problem Management Automation

88

Analyze Discovery Data

88

Performance & Capacity Management Automation

86

Explainable and Trainable Algorithms

86

Predictive Analytics

84

Data Visualization

83

Change Control Automation

82

Security Operations Automation

82

Operational Task Automation

81

Event & Alert Management Automation

81

Vendor Capability Ratings

Average 82

Breadth of Features

87

Quality of Features

86

Ease of Data Integration

85

Business Value Created

84

Availability and Quality of Training

83

Ease of IT Administration

83

Ease of Implementation

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Usability and Intuitiveness

80

Ease of Customization

75

Dynatrace Reviews

Tanis B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Ensure that your digital applications and systems.

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

This tool is distinguished from others by using artificial intelligence to identify usage patterns and prevent problems before they arise.

What is your favorite aspect of this product?

I love this tool because it offers custom alerts and notifications, allowing me to respond quickly to performance and security issues.

What do you dislike most about this product?

I don't like limitations when it comes to using other tools. This makes it difficult to integrate with other software development and delivery tools, which may limit its usefulness in larger and more complex environments.

What recommendations would you give to someone considering this product?

Its monitoring feature, which lets you see how users interact with your website and mobile apps, allows you to identify and fix performance issues and improve user experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

William P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Monitors analyze application performance.

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

By analyzing user behavior and experience in real time, it offers a unique insight.

What is your favorite aspect of this product?

I like its automatic and intelligent observation in cloud and hybrid environments with continuous discovery of hosts, VMs, cloud services, containers and Kubernetes, networks, devices, logs, events and other factors.

What do you dislike most about this product?

I don't like the advanced mode of Data Explorer's query editor because it is too verbose for your daily needs.

What recommendations would you give to someone considering this product?

I highly recommend it because They use metadata-based auto-tagging to automatically assign tags to monitored entities with specific metadata values that Dynatrace automatically detects.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2023

Impressive

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Unique Features
  • Includes Product Enhancements
  • Security Protects

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