What is Dynatrace?
The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Analyze Activity Data
Problem Management Automation
Analyze Discovery Data
Performance & Capacity Management Automation
Explainable and Trainable Algorithms
Predictive Analytics
Data Visualization
Change Control Automation
Security Operations Automation
Operational Task Automation
Event & Alert Management Automation
Vendor Capability Ratings
Breadth of Features
Quality of Features
Ease of Data Integration
Business Value Created
Availability and Quality of Training
Ease of IT Administration
Ease of Implementation
Product Strategy and Rate of Improvement
Vendor Support
Usability and Intuitiveness
Ease of Customization
Also Featured in...
Dynatrace Reviews
Laura C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2026
AI-driven observability at scale
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Although it is fully automated, AI-driven observability powered by the Davis AI engine makes it a standout in the market. The platform’s automatic baselining and real-time anomaly detection enable proactive issue resolution rather than reactive troubleshooting. Moreover, the topology mapping automatically visualizes dependencies between services, making impact analysis easier.
What is your favorite aspect of this product?
The automatic discovery and dependency mapping instantly show how applications and infrastructure are connected, which makes troubleshooting much faster. I especially value how data is unified in a single platform, eliminating the need to switch between tools. The real-time insights and proactive issue detection help us resolve problems before they impact users.
What do you dislike most about this product?
The complexity of dashboard customization feels unintuitive and time-consuming.
What recommendations would you give to someone considering this product?
Dynatrace is an excellent choice for whoever is managing complex or large-scale environments.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Devesh S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2025
Powerful but takes time to learn
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Dynatrace stands out because it uses AI to automatically detect and fix issues in real time, without much setup. It provides full stack monitoring, meaning it tracks everything from your servers to your apps, and even user interactions. What really sets it apart is how it can handle complex, cloud based environments and microservices with ease. It is like having a personal IT assistant that keeps an eye on everything, so you do not have to.
What is your favorite aspect of this product?
My favorite part of Dynatrace is how it uses AI to automatically spot issues and even suggest fixes. It takes a lot of the guesswork out of troubleshooting, so you can focus on improving things instead of constantly reacting to problems. It is like having a smart assistant that is always on the lookout for issues before they even become a problem.
What do you dislike most about this product?
What I do not like about Dynatrace is that it can be a bit overwhelming at first. There is a lot of data and features to dive into, and it might take some time to fully understand how everything works. The initial setup can feel complex, especially if you are not familiar with monitoring tools. But once you get the hang of it, it is much smoother.
What recommendations would you give to someone considering this product?
I would recommend taking the time to go through the setup process carefully and maybe starting with a smaller, simpler environment to get a feel for it. There is a lot to explore, so do not rush. Make sure you take full advantage of their support and resources, they are really helpful when you are getting started. Once you get comfortable, it is a powerful tool that can really simplify monitoring.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Government
- Involvement: IT Leader or Manager
Submitted Apr 2025
Dynatrace is great
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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