What is Dynatrace?
The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceDynatrace Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Dynatrace.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
100 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Analyze Activity Data
Problem Management Automation
Analyze Discovery Data
Performance & Capacity Management Automation
Explainable and Trainable Algorithms
Event & Alert Management Automation
Data Visualization
Incident Management Automation
Machine Learning
Security Operations Automation
Change Control Automation
Vendor Capability Ratings
Breadth of Features
Quality of Features
Ease of Implementation
Business Value Created
Vendor Support
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
Also Featured in...
Dynatrace Reviews
Tanis B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Ensure that your digital applications and systems.
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
This tool is distinguished from others by using artificial intelligence to identify usage patterns and prevent problems before they arise.
What is your favorite aspect of this product?
I love this tool because it offers custom alerts and notifications, allowing me to respond quickly to performance and security issues.
What do you dislike most about this product?
I don't like limitations when it comes to using other tools. This makes it difficult to integrate with other software development and delivery tools, which may limit its usefulness in larger and more complex environments.
What recommendations would you give to someone considering this product?
Its monitoring feature, which lets you see how users interact with your website and mobile apps, allows you to identify and fix performance issues and improve user experience.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
William P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Monitors analyze application performance.
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
By analyzing user behavior and experience in real time, it offers a unique insight.
What is your favorite aspect of this product?
I like its automatic and intelligent observation in cloud and hybrid environments with continuous discovery of hosts, VMs, cloud services, containers and Kubernetes, networks, devices, logs, events and other factors.
What do you dislike most about this product?
I don't like the advanced mode of Data Explorer's query editor because it is too verbose for your daily needs.
What recommendations would you give to someone considering this product?
I highly recommend it because They use metadata-based auto-tagging to automatically assign tags to monitored entities with specific metadata values that Dynatrace automatically detects.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Laura C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2026
AI-driven observability at scale
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Although it is fully automated, AI-driven observability powered by the Davis AI engine makes it a standout in the market. The platform’s automatic baselining and real-time anomaly detection enable proactive issue resolution rather than reactive troubleshooting. Moreover, the topology mapping automatically visualizes dependencies between services, making impact analysis easier.
What is your favorite aspect of this product?
The automatic discovery and dependency mapping instantly show how applications and infrastructure are connected, which makes troubleshooting much faster. I especially value how data is unified in a single platform, eliminating the need to switch between tools. The real-time insights and proactive issue detection help us resolve problems before they impact users.
What do you dislike most about this product?
The complexity of dashboard customization feels unintuitive and time-consuming.
What recommendations would you give to someone considering this product?
Dynatrace is an excellent choice for whoever is managing complex or large-scale environments.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2026 SoftwareReviews.com. All rights reserved.
